Senior Project Manager

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation-centric platform. Powered by AI, driven by human innovation. Our culture is forward-thinking, customer-obsessed, and built on the belief that meaningful connections drive better business outcomes.

About the role

This is a people leadership and engineering execution role for an experienced leader with deep healthcare industry knowledge. You will lead a distributed healthcare engineering team while bringing the domain expertise required to navigate the nuances and complexities of U.S. healthcare technology. As a Senior Engineering Manager, you will manage a team of approximately 9–10 engineers spanning the United States and India, providing people leadership, structuring healthcare engineering initiatives, and driving project execution.

This role deliberately emphasizes healthcare domain expertise and people management. We are looking for someone who understands how healthcare systems operate, including the importance of data privacy and interoperability, and who can apply that knowledge while leading engineering teams and projects.

Location: While this role is open to remote candidates across the United States, team members located within 40 miles of our Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256) are expected to work onsite four days per week to support collaboration, speed, and execution. Specific scheduling and flexibility will be guided by your leader.

Responsibilities

• Lead and manage a healthcare engineering team of approximately 9–10 engineers.
• Provide people leadership, direction, accountability, and execution support across the engineering team.
• Manage a distributed team spanning engineering resources in India and the United States.
• Front-end the healthcare engineering team and drive project execution.
• Structure, organize, and manage healthcare technology projects.
• Apply healthcare industry knowledge to engineering planning, decision-making, and execution.
• Help engineering teams navigate the nuances and complexities of U.S. healthcare technology.
• Bring practical understanding of healthcare data privacy into how projects and systems are structured.
• Guide engineering execution involving healthcare interoperability requirements.
• Work effectively with technical teams while maintaining primary accountability for people leadership and delivery.
• Drive execution for healthcare initiatives connected to external opportunities.

Requirements

Basic Qualifications

• 7–10+ years of relevant engineering experience, including engineering people-management experience and significant experience working within the healthcare domain.
• Significant professional experience working in the healthcare domain.
• Demonstrated experience leading and managing engineering teams.
• Experience managing teams of approximately 10 engineers or comparable scope.
• Strong people-management and team leadership capabilities.
• Demonstrated experience structuring and managing healthcare technology projects.
• Strong healthcare project execution experience.
• Experience with FHIR and healthcare-system interoperability.
• Understanding of healthcare data privacy considerations and how they influence technology projects.
• Technical knowledge sufficient to effectively lead engineering teams and participate in technical discussions.
• Experience operating within U.S.-centric healthcare environments.
• Ability to lead distributed engineering teams.

Preferred Qualifications

• Experience in healthcare, health insurance, or closely related healthcare technology environments.
• Experience managing engineering organizations distributed across multiple locations.
• Experience leading teams responsible for customer- or opportunity-driven healthcare projects.
• Experience helping engineering teams translate healthcare-domain requirements into effective project execution.

AI & Modern Engineering Expectations

• Use AI-assisted tools appropriately to improve management and engineering workflows where they create meaningful efficiency.
• Understand how AI and automation are influencing modern product and engineering organizations.
• Apply sound judgment when evaluating AI-assisted approaches in environments involving sensitive healthcare data and privacy considerations.
• Encourage responsible adoption of modern engineering practices while keeping healthcare-domain requirements and execution outcomes at the center of decision-making.

Additional Qualities

• Strong people leadership and team-management skills.
• Deep understanding of the healthcare domain.
• Strong ownership and accountability for execution.
• Ability to provide structure and clarity across complex projects.
• Strong communication and collaboration skills.
• Comfortable leading geographically distributed teams.
• Ability to connect healthcare-domain requirements with engineering execution.
• Strong focus on moving projects forward while anticipating healthcare-specific complexities.

Nextiva DNA (Core Competencies)

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Benefits

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

• Health: Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage.
• Insurance: Life, disability, and supplemental indemnity plans.
• Work-Life Balance: Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay.
• Financial Security: 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA.
• Wellness: Employee Assistance Program (EAP) and comprehensive wellness initiatives.
• Growth: Access to ongoing learning and development opportunities and career advancement.

Pay

The expected hiring range is $105,000 - $160,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range.