Senior Project Manager

What You’ll Do

• Lead, mentor, and coach project teams of 30 or more resources while driving successful project outcomes.
• Oversee and lead project planning efforts to determine requirements and specifications, project scope, staffing needs, schedules, risks, issues, and contingency plans.
• Organize, coordinate, and lead onsite customer-facing meetings, including scoping and requirements gathering sessions.
• Manage day-to-day project details including project tasks, daily stand-ups, team communications, task tracking, scope and schedule mitigation, risk management, and roadblock resolution.
• Create and monitor project schedules, scope, budgets, risks/issues, and action items while implementing corrective actions to maintain project timelines and budgets.
• Lead issue resolution efforts and drive issues through completion.
• Create and communicate project schedule, budget, and delivery updates to project stakeholders.
• Maintain and distribute project management deliverables including status reports, meeting minutes, issue logs, and other project documentation.
• Prepare and facilitate regular stakeholder meetings with NLS leadership and customer stakeholders.
• Participate in Duck Creek partner program meetings by communicating project status, risks, and reference status.
• Drive creative approaches to problem-solving and timely delivery while supporting business needs.
• Coordinate, facilitate, and document sprint, milestone, and project reviews while implementing best practices.
• Facilitate 360 feedback processes related to project resource evaluations for annual reviews.
• Lead project closure activities, including decommissioning project resources, deleting project distribution lists, and completing project closure documentation.
• Supervise, coach, and mentor PM I and PM II level resources as needed.
• Assist with Project Manager interviews, including independently leading one-on-one interviews.
• Support training, onboarding, and supervision of new Project Managers.

What You’ll Bring

• Bachelor’s degree required, preferably in Business, Computer Information Systems, Insurance and Risk Management, or related field.
• 10+ years of experience in Project Management, including 5–10 years managing technical or insurance-related projects.
• Experience managing large-scale projects with 30+ team members.
• Proven experience leading Agile projects as a certified professional.
• Subject matter expertise in Agile and Scrum methodology and terminology.
• Certification in at least three Project Management-related areas; SAFe Certification preferred.
• Advanced Scrum Master and ACP preferred.
• Master’s degree in Project Management or related field preferred.
• Experience creating and maintaining complex project schedules using Microsoft Project or similar project management tools.
• Experience managing large budgets of $5M–$10M.
• Experience managing project schedules of 18–24+ month durations.
• Proven experience managing and controlling project scope on large projects, including direct experience managing change control processes.
• Proven ability to lead onsite, multiple-day customer-facing meetings.
• Experience supervising Project Managers and/or other direct reports preferred.
• Advanced experience using Microsoft Office 365 products, including MSP, JIRA, ADO, or other Project Management software.
• Strong communication skills with the ability to collaborate effectively with internal teams, clients, and stakeholders in challenging situations.
• Excellent organization skills with strong attention to detail across project documentation, correspondence, and communication.
• Highest degree of honesty and integrity.
• Servant leadership mentality.
• Results and action-oriented with a proactive attitude.
• Ability to work independently and collaboratively in a team environment.