Senior Project Manager

Key Responsibilities

• Contributes to PMO organization project strategy and data analytics.
• Affords best practices for multiple ongoing projects.
• Develops, updates, and actively manages a comprehensive project plan.
• Accountable for the successful completion of a project’s deliverables.
• Actively leads all facets of the project, including planning, execution, and customer engagement.
• Manages project scope and changes in accordance with change control procedures.
• Maintains RAID logs and other critical documentation.
• Collaborates with functional and technical teams and customers to achieve milestones and deliverables.
• Serves as a primary point of escalation for both client and internal stakeholders.
• Coordinates, schedules, and facilitates meetings and onsite activities.
• Ensures that agendas, notes, and action items are captured and distributed to relevant stakeholders.
• Manages resource bookings, time entry, and other administrative tasks associated with successful billing and workforce planning.
• Drafts Statement of Work (SOW) or Change Request (CR) as appropriate.

Education/Certification Requirements

• Bachelor’s degree in Business Management, Business Administration, related field, or commensurate experience required.
• PMI certification (PMP) - preferred.

Experience Requirements

• Minimum of 7 years of experience as a project manager in healthcare, healthcare insurance, healthcare consulting, software (SaaS) industry, or relevant technical consulting field is required.
• Working knowledge of MS Project – required.
• Working knowledge of the healthcare industry (Medicaid, Medicare, and Commercial) and understanding of related compliance and quality aspects – preferred.
• Experienced in project governance, capacity planning, and project budgeting.
• Self-starter, with strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
• Proficient technical understanding: ability to demonstrate knowledge of software development life cycle, application design, integration, and hosting technologies.
• Excellent verbal, organizational, and written skills.
• Professional knowledge of integrations, data, sprint planning, QA preparedness, and agile methodologies.
• Experience with JIRA, Smartsheet, Visio, or other comparable ticketing and PM tools.
• Ability to deliver verbal presentations to small groups.

Additional Requirements

• This position will collaborate hybrid three (3) days per week in our Tampa office.
• Ability to travel to client sites as necessary (20% or less, as a matter of routine).
• Ability to work across all US time zones, as required.
• The successful candidate will be expected to pass a background check and drug screening.