Senior Project Manager
About the role
As one of the region’s foremost community banking institutions, we take pride in fostering leadership. As a Firstrust employee, your growth is our growth. For you, that means great benefits, performance-based pay, a meaningful role, and resources to help your success. For us, that means employees who offer exemplary customer service with a commitment to our values - honesty, integrity and accountability. Hybrid Position* The Project Manager (PM) provides support and feedback to the EVP, Chief Operating Officer, and Chief Technology Officer (COO). The PM collects and analyzes data, provides insights to the COO, and facilitates cross-functional initiatives at the direction of the COO. The PM operates in complex environments, handling the oversight of projects that may not fit within the organizational chart or fall between departments or leaders’ areas of responsibility across the enterprise. The PM is a problem-solver who enthusiastically handles challenges and confidently guides diverse groups towards solutions and timely project completion by leveraging influence in an effective, meaningful fashion.
Responsibilities
- Track high priority initiatives for the COO, identifying and preemptively troubleshooting any potential or current obstacles.
- Communicate initiative status to the COO.
- Connect teams that are working on similar initiatives that require input from multiple areas within the organization, steering progress towards project objectives and timelines.
- Understand multiple perspectives in complex business scenarios, with a view to de-conflict challenges and succinctly communicate resolutions to leadership team.
- Monitor and address critical operational matters through data-driven analysis and clear framing of options, delivering thoughtful communication on such matters to the COO.
- Assist in development of annual operations planning and ongoing tracking of strategic goals, objectives and key results, and key performance indicators.
- Other duties as assigned.