Senior Project Manager

Benefits

U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and well-being benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays.

Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.

Summary Of Position

The Senior Project Manager will create structure and define an approach that will facilitate the collection, clear communication, and ultimate delivery of Project goals and objectives. The Project Manager will work on scopes that are relatively well defined. Project complexity is expected to be moderate with associated levels of risk and business impact. Projects are expected to run for several months in duration and are composed of 1-3 technical teams and the Client. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control, and completion of specific projects ensuring consistency with company strategy, commitments, and goals.

Essential Functions

• Achieves objectives by contributing information and recommending strategies and goals
• Structure Project and project delivery teams to efficiently meeting business requirements
• Takes proactive steps based on available information
• Conduct appropriate reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change
• Manage IT projects, project segments, and resources schedules
• Independently translate contents of a Client Statement of Work, Letter of Intent, or other Work Order into deliverables and milestones for customers
• Provide leadership/direction for the project team including resource assignments for both company and client
• Manage project-level resource requirements and capacity plans
• Define goals, outline approach, and make adjustments to achieve desired delivery
• Ensure communications meet all stakeholders needs, Client, Partners, and other related team members
• Coordinate as appropriate for effective reporting and communications regarding progress to plan, barriers, risks, quality indicators, and estimate to complete/burn down information
• Provide leadership/direction for the Project/project team including resource assignments for both company and client
• Continuously monitor the scope and manage Client expectations and change orders
• Financial responsibility and management of project cost and related billing
• Proactively manage escalations
• Create Project controls such as action item lists, risk logs, issues logs, change control, decision logs
• Drive operations meetings or another appropriate forum to prospectively manage upcoming milestones, decisions, and plans
• Ensure meetings have structure and clear purpose and goals; facilitate and drive meetings effectively and communicate decisions and action items clearly to team members and relevant parties outside of the team.

Competencies

• Ensures Accountability
• Tech Savvy
• Communicates Effectively
• Values Differences
• Customer Focus
• Resourcefulness
• Drives Results
• Plans and Prioritizes
• Decision Quality
• Self-Development

Work Environment

This position is based in a professional office setting and regularly utilizes workplace technology, including computers, smartphones, multi-function printers, cloud-based filing systems, and collaboration tools.

Daily tasks include consistent use of computers and standard office technology such as keyboards, printers, and multifunction devices. The role also involves transporting equipment boxes weighing up to 25 pounds within the building and to other offsite locations as needed for project support.

Required Education And Experience

• Bachelor’s Degree
• 7-10+ Years of Experience

Qualifications

• Excellent project planning, resource alignment, and escalation management capabilities
• Demonstrated experience in consensus building
• Strong problem-solving skills to proactively identify potential issues, current issues, and development of corrective action plans
• Collaborative team player that can identify personal style differences and manage relationships
• Effective communicator and influencer
• Displays exceptional verbal, written, and listing for understanding skills. Strong ability to tailor communication style to specific audiences
• Displays ethical work habits every day and in all situations. Conducts work with uncompromised personal integrity, 'common sense', and a sense of right and wrong – regardless of the situation
• Prior healthcare industry experience preferred