Senior Project Manager

About the role

The Senior Project Manager will serve as a key partner to Covenant House International (CHI) departments and local site leaders, helping translate strategic priorities into actionable work plans while ensuring leadership has clear visibility into progress, risks, challenges, and opportunities.

Responsibilities

• Develop and maintain comprehensive project plans, implementation timelines, and workplans for the Strategy team and The Journey Home (TJH) initiatives
• Manage and continuously improve Smartsheet systems, dashboards, reports, and workflows used to monitor projects within the Strategy team, including TJH implementation
• Track progress toward TJH goals, objectives, targets, and deliverables at both the CHI and site levels
• Cook with local Covenant House site leaders to monitor local implementation of TJH priorities and identify opportunities to accelerate progress
• Collect, synthesize, and communicate progress updates from Covenant House sites and CHI departments
• Develop executive dashboards, status reports, presentations, and briefing materials for senior leadership and other stakeholders
• Maintain project documentation, decision logs, implementation records, and accountability systems
• Support cross-site learning by identifying and sharing promising practices, implementation successes, and lessons learned
• Support continuous improvement efforts related to strategic planning, implementation, performance management, and organizational learning

Requirements

• Minimum of 5–7 years of project management experience
• Demonstrated experience managing large-scale strategic initiatives involving multiple stakeholders
• Advanced experience using Smartsheet as a project management and reporting platform
• Strong organizational skills and exceptional attention to detail
• Able to manage multiple priorities and deadlines in a fast-paced environment
• Excellent written, verbal, and presentation communication skills
• Strong facilitation and stakeholder engagement skills
• Able to work effectively across departments, teams, and organizational levels
• Experience creating executive-level reports, dashboards, and project status updates
• Strong analytical and problem-solving abilities
• Proficiency with Microsoft Office Suite and virtual collaboration platforms

Qualifications

• Bachelor's degree
• Experience working in nonprofit, human services, education, public sector, or related environments
• Experience supporting strategic plan implementation, organizational change, or multi-site initiatives
• Ability to travel once per year to New York City in early October for our annual in-person traditions
• Willingness to travel to various site and office locations up to 20% of the time