Senior Project Manager

About the role

Executing high‑level project management support to CEC’s top customer accounts. Providing high‑level communication both internally and externally to meet customer expectations while keeping CEC’s best interests in mind; proactively driving projects to be completed on time, within budget and by specifications.

Core responsibilities

• Project Notification: ensure the customer is contacted within 48 hours of project award; review overall project objectives and timelines with the customer and establish an ongoing communication strategy; ensure all required project information has been provided to Operations from Sales and Engineering; assign project‑related tasks within ConnectWise in relation to project timelines.
• Project Information Review: review all information with key personnel to address questions and unknowns.
• Project Planning: involve necessary CEC personnel in the project plan for technology‑specific awareness and compliance; evaluate potential problems, impact, and solutions; coordinate resources, site access, PPE requirements and equipment; create a project plan with specific milestones, Gantt charts, risk register, and site safety plans as required; adjust the plan as necessary and communicate changes to all stakeholders throughout the project life cycle.
• Project Review with Customer: review system functionality, schedule, and plan with the customer; oversee site walk‑throughs to verify locations and identify safety hazards.
• Project Kick‑Off Meeting: lead the kick‑off meeting, communicate the project plan, review all milestones, and oversee site walk‑throughs with the project team.
• Executing Project Plan: perform consistent site evaluations, safety inspections, and CEC quality assurances to ensure plan compliance; mentor and correct discrepancies, report reoccurrences when necessary; communicate changes in the SOW and seek change‑order possibilities; adapt the plan as needed; verify the communication strategy is being executed by the on‑site team; ensure punch‑list and system testing are completed, coordinate customer training, and schedule documentation completion.
• Support Sales/Engineering: assist in pre‑sales functions by sharing and/or compiling specific customer knowledge and design.
• Closing the Project: conduct customer walk‑throughs, submit documentation, obtain customer sign‑off, and verify completion for all assigned projects.
• Post‑Project Meetings: provide input on project‑management processes, procedures, tools, and best‑practice improvement; give recommendations to Sales and Engineering on improvement areas and project successes.
• Other duties as assigned.

Supervisory responsibilities

The Senior Project Manager leads the project team while they are working on assigned projects.

Minimum qualifications and experiences

• 8 + years of project‑lead experience within CEC or a similar company, or PMP certification.
• Two safety‑related certifications.
• Four CEC leadership trainings.
• Four CEC business trainings.
• Industry certifications and trainings can be obtained during the first year of employment to meet the minimum qualifications when applicable.

Personal attributes

• Strong interpersonal skills; ability to communicate at all organizational levels, with remote staff, and with customers.
• Strong organizational, conflict‑resolution, problem‑solving, and creative skills; ability to make decisions based on sound judgment using accurate and timely analysis of data.
• Ability to handle stressful situations and manage multiple tasks simultaneously.
• High level of integrity and dependability with a strong sense of urgency and results‑orientation.

Other skills & abilities

• General knowledge of communications systems, including audio, video, security, fire alarm, wireless, and data networks.
• PC proficiency in a Windows environment; strong working knowledge of Excel is preferred.

Physical, mental, and environmental requirements

• Problem‑solving, creative skills, and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
• May be required to climb ladders up to 12 feet or use a lift to reach extended heights.
• Effective spoken and written English communication.
• Must be able to stand, walk, climb, sit, and use hands and fingers; lift objects up to 50 lb; reach, grasp, and carry.
• Vision requirements: close, distance, color, depth perception, and ability to adjust focus.
• Typical noise level is moderate; work is primarily indoors with occasional outdoor activities subject to seasonal temperature fluctuations.

Safety‑sensitive position & drug screening policy

This position is classified as a safety‑sensitive role. Employees are responsible for tasks that, if performed under the influence of drugs or alcohol, could pose a significant risk to health and safety. The role is subject to the company’s Drug and Alcohol Testing Policy, including random screening. Continued employment is contingent upon compliance with this policy and the ability to pass required screenings.