Senior Project Manager – AI & Personalization Platform
About the role
Our client is seeking an Senior Project Manager to lead delivery across the AI and Personalization Platform. This role will bring structure, execution discipline, and cross-functional alignment to the platform capabilities that enable intelligent, relevant, and personalized customer experiences. If you are energized by turning complex AI opportunities into scalable platform capabilities—and by driving initiatives from strategy and discovery through production launch and continuous improvement—this role is for you.
You will join a multidisciplinary AI and Personalization Platform organization spanning product management, AI/ML engineering, software engineering, data engineering, data science, architecture, platform operations, quality assurance, privacy, security, and external partners. As Senior Project Manager, you will own end-to-end delivery for the AI and Personalization Platform roadmap. You will coordinate initiatives across platform foundations, data and feature capabilities, model and decisioning services, personalization services, experimentation, APIs, integrations, observability, and governance. You will translate platform strategy into actionable delivery plans, establish clear intake and prioritization, manage dependencies across technical teams, and keep leadership informed through concise, decision-ready reporting. You will help the organization deliver AI and personalization capabilities that are scalable, reliable, measurable, responsible, and ready for enterprise adoption.
Responsibilities
- Own end-to-end delivery of AI and Personalization Platform initiatives, including problem definition, scope, integrated plans, schedules, risks, dependencies, stakeholder communication, launch readiness, and post-launch measurement.