Senior Project Manager (Agile)

About the role

The Senior Project Manager, Infrastructure Delivery will lead large, complex infrastructure initiatives while helping teams transition to more agile, transparent, and iterative ways of working. The role requires a blend of traditional project management skills and agile delivery expertise.

Responsibilities

• Proactively solve problems and remove blockers for infrastructure teams, sponsors, and technical leads.
• Lead hybrid delivery projects, balancing clear plans and governance with agile practices as needed.
• Own large, high-complexity infrastructure initiatives from initiation through delivery, managing scope, schedule, budget, and stakeholder communications.
• Cross-team coordination, identifying dependencies, securing commitments, and ensuring teams understand their roles in the larger delivery outcome.
• Enable agile practices, supporting backlog hygiene, intake practices, prioritization conversations, working agreements, definitions of ready and done, retrospectives, and practical delivery metrics.
• Communicate complex infrastructure delivery details clearly to engineers, managers, sponsors, Steering Committees, and senior leadership.
• Manage risk, issues, and dependencies, driving mitigation plans and clear decision records.
• Partner with sponsors, technical leads, engineering managers, business partners, and PMO leadership, navigating ambiguity and aligning competing priorities.
• Understand and manage the financial and operational realities of enterprise technology delivery, coordinating budgets, vendors, and resources.
• Work with infrastructure teams across various areas, demonstrating technical credibility and asking good questions.
• Move forward in ambiguous environments, bringing the right people together, and creating enough clarity for teams to make progress.
• Contribute to continuous improvement efforts, sharing insights and contributing to practical standards, tools, reporting, and ways of working that enhance delivery predictability and transparency.

Requirements

• Bachelor's degree in Information Systems, Business, Computer Science, Engineering, or a related field (or relevant experience).
• At least 7 years of project management experience in technology, infrastructure, enterprise IT, or related environments.
• Proven experience leading large, complex, cross-functional projects with multiple teams, senior stakeholders, technical dependencies, and high business visibility.
• Strong project management foundation, including scope, schedule, budget, risk management, issue management, dependency tracking, stakeholder communications, governance, and delivery reporting.
• Practical understanding of agile delivery methods, including Scrum, Kanban, Lean, backlog management, sprint or iteration planning, retrospectives, team metrics, and continuous improvement practices.
• Ability to bridge agile teams and traditional corporate governance needs, translating delivery data, team progress, risks, and dependencies into clear project health updates and leadership-level reporting.
• Experience working with infrastructure, platform, operations, cloud, networking, security, endpoint, service management, media systems, workplace technology, or enterprise technology teams.
• Demonstrated ability to manage multiple workstreams or related projects at the same time while maintaining sound judgment, clear priorities, and strong stakeholder alignment.
• Strong ability to partner with sponsors and technical leads, navigate ambiguity, manage difficult stakeholders, resolve conflict, and drive decisions without overstepping technical ownership.
• Experience with financial tracking, project budgets, vendor coordination, resource planning conversations, and cost or benefit analysis.
• Comfortable using project, portfolio, or agile delivery tools such as Jira, Confluence, Smartsheet, Microsoft Project, PowerPoint, Excel, and others.
• Excellent written and verbal communication skills, including the ability to create executive summaries, delivery plans, RAID logs, schedules, decision records, Steering Committee materials, and implementation readiness documentation.
• Experience with organizational change management, communication planning, implementation coordination, production readiness, operational handoffs, and post-delivery retrospectives.

Qualifications

• Relevant experience may be considered in place of a degree.
• Proven experience leading large, complex, cross-functional projects with multiple teams, senior stakeholders, technical dependencies, and high business visibility.
• Strong project management foundation, including scope, schedule, budget, risk management, issue management, dependency tracking, stakeholder communications, governance, and delivery reporting.
• Practical understanding of agile delivery methods, including Scrum, Kanban, Lean, backlog management, sprint or iteration planning, retrospectives, team metrics, and continuous improvement practices.
• Ability to bridge agile teams and traditional corporate governance needs, translating delivery data, team progress, risks, and dependencies into clear project health updates and leadership-level reporting.
• Experience working with infrastructure, platform, operations, cloud, networking, security, endpoint, service management, media systems, workplace technology, or enterprise technology teams.
• Demonstrated ability to manage multiple workstreams or related projects at the same time while maintaining sound judgment, clear priorities, and strong stakeholder alignment.
• Strong ability to partner with sponsors and technical leads, navigate ambiguity, manage difficult stakeholders, resolve conflict, and drive decisions without overstepping technical ownership.
• Experience with financial tracking, project budgets, vendor coordination, resource planning conversations, and cost or benefit analysis.
• Comfortable using project, portfolio, or agile delivery tools such as Jira, Confluence, Smartsheet, Microsoft Project, PowerPoint, Excel, and others.
• Excellent written and verbal communication skills, including the ability to create executive summaries, delivery plans, RAID logs, schedules, decision records, Steering Committee materials, and implementation readiness documentation.
• Experience with organizational change management, communication planning, implementation coordination, production readiness, operational handoffs, and post-delivery retrospectives.

Skills

• Proactive problem-solving
• Hybrid delivery leadership
• Complex project ownership
• Cross-team coordination
• Agile enablement
• Efficient and effective
• Exemplary communication
• Risk, issue, and dependency management
• Stakeholder and sponsor partnership
• Budget, vendor, and resource awareness
• Technical credibility
• Self-starter
• Continuous improvement

Benefits

• Medical (HSA & FSA)
• Dental
• Vision
• 401(k) with company match
• Employee stock purchase plan
• Commuter benefits
• In-house wellness program
• Broad learning & development opportunities
• A charitable giving platform with company match

Pay

TBD

Schedule

TBD