Senior Project Coordinator

About the Role

Cambium Learning® Group is an award-winning educational technology solutions leader dedicated to helping all students reach their potential through individualized and differentiated instruction. The Project Management team at Cambium Assessment, Inc. works closely with internal teams and clients to ensure all deliverables related to large-scale computer-based assessment programs are performed according to the contract. As a Senior Project Coordinator, you will collaborate with the team on specific short- and long-term projects, oversee tasks delegated by the program or product manager, and provide general administrative support for internal teams and clients. This role requires working independently on managing small projects with minimal direction.

Responsibilities

• Provides senior-level support for the program and product team members to ensure deliverables are scheduled, communicated, tracked, and completed on time.
• Produces and monitors project plans (e.g., creation of materials, client planning documents, assessment schedules).
• Resolves typical issues and answers operational questions with minimal support.
• Performs and coordinates software user acceptance testing and software specification verifications; tracks feedback from clients and responses/resolution from internal functional teams.
• Creates training materials such as PowerPoint presentations and recorded modules; provides training on the online testing system’s functionality and features to internal and external staff.
• Documents project workflows, operational processes, and program specifications to improve consistency, transparency, and cross-functional coordination.
• Reviews and maintains quality control on all major project products (e.g., reports, tests).
• Creates and distributes agendas, official meeting minutes, issues logs/tracking documents, and other project management artifacts.
• Provides information to clients and responds to client requests within the area of responsibility.
• Coordinates logistics for meetings, conferences, cross-program initiatives, and training sessions.
• Liaises with Help Desk agents to coordinate responses to complex and client-facing issues.

Requirements

• Bachelor's degree or 2–5 years of relevant professional experience in project coordination, program support, or a related field.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and experience using work management or project tracking tools such as Smartsheet. Experience with JIRA is a plus.
• Proven problem-solving skills with the ability to manage multiple priorities and detailed tasks simultaneously.
• Demonstrated ability to work independently on complex, detail-oriented assignments with limited direction.
• Excellent written and verbal communication skills, including experience supporting client-facing project work.