Senior Project Coordinator

About This Role

Under the general direction of the Manager I, the Analyst II will perform varied and complex project coordination, analytical, and event management duties in the Business Process Improvement Office (BPIO). The incumbent will serve as the Senior Project Analyst and work closely with BPIO Project Managers and Executive Office management on projects to better serve the needs of the public and state agencies. Under the direction of management, the incumbent will work with the project managers, review and improve processes, analyze data, update policies and procedures, make recommendations related to projects and be the liaison for key events and meetings. Serve as a backup for the Project Manager when needed.

Minimum Requirements

• Classification: ANALYST II
• Salary: $6,031.00 - $7,775.00/month
• New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Special Requirements

All interested applicants are required to submit a Statement of Qualifications (SOQ). Please provide direct responses to each of the numbered items listed below. Applicants must number and include the full text of the SOQ items in their response. Please include specific examples of your education, training, and/or experience. SOQs should be limited to a maximum of two (2) pages, single-spaced, twelve-point Arial font.

• Describe your experience conducting data analysis to support project planning, decision-making, or performance monitoring. In your response, include a specific example of a project where you analyzed data, the tools or methods you used, how you interpreted the results, and how your analysis informed or improved the project's outcomes.
• Describe a situation in which you managed multiple high-priority assignments at the same time. What strategies did you use to ensure all deliverables were completed accurately and within the required timelines?
• Describe a time when, in your role as a Project Analyst or in a similar capacity, you identified an opportunity to improve a project process or workflow using metrics or data. What steps did you take to implement the improvement, which metrics did you use or develop, and how did your actions influence project efficiency, accuracy, or outcomes?

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - If you are using education to meet the Minimum Qualifications of the classification, please include your unofficial transcripts. If you are not using education, please bypass this requirement.
• A Statement of Qualifications (SOQ) is required and must be included. Please see the Special Requirements section for instructions.

Desirable Qualifications

• Experience conducting qualitative and quantitative analysis, researching complex issues, identifying trends, evaluating alternatives, and developing sound recommendations to support business decisions and continuous improvement efforts.
• Experience preparing executive-level reports, dashboards, presentations, spreadsheets, and data visualizations, including analyzing survey results and performance metrics to communicate findings and recommendations.
• Experience developing tracking mechanisms, project documentation, Standard Operating Procedures (SOPs), workflows, process maps, or other tools to improve business processes, monitor project status, and increase operational efficiency.
• Knowledge of project management, business process improvement, and change management principles and methodologies, with experience supporting projects from planning through implementation.
• Experience coordinating multiple concurrent projects, assignments, or initiatives while supporting project managers, monitoring milestones and deliverables, managing competing priorities, and ensuring deadlines are met.
• Experience coordinating meetings, forums, conferences, trainings, or other events, including scheduling, registration, meeting materials, communications, vendors, logistics, and follow-up activities while working collaboratively with multiple stakeholders.
• Experience developing and administering online surveys (e.g., SurveyMonkey, Microsoft Forms, or similar platforms) and using survey data to evaluate outcomes and support organizational improvements.
• Advanced proficiency with Microsoft 365 applications, including Excel (formulas, PivotTables, charts, and advanced data analysis), Word, PowerPoint, Outlook, Teams, SharePoint, Planner, and Visio. Experience with Microsoft Power BI, project management software, and digital workflow or electronic document routing systems (e.g., Adobe Sign, DocuSign or similar platforms) is highly desirable.
• Experience facilitating meetings, leading work groups, and communicating effectively with executives, management, staff, and external stakeholders.
• Demonstrated analytical thinking and problem-solving skills, including the ability to independently interpret and apply policies, procedures, and reference materials; exercise sound judgment; and produce accurate, thorough, and high-quality work products.
• Demonstrated ability to manage multiple competing priorities in a fast-paced environment, adapt to changing priorities, exercise initiative, work independently with minimal supervision, and consistently meet deadlines.
• Excellent written and verbal communication, organizational, customer service, business acumen, and interpersonal skills, with the ability to establish and maintain effective working relationships across all organizational levels.
• Knowledge of California State government policies, procedures, and administrative practices, including the ability to research, interpret, and apply laws, regulations, and departmental policies.