Senior Programmer

About the Role

As a Senior Programmer on our Customer Experience team, you'll be a core technical problem-solver keeping Sharetec's systems running reliably for credit unions across the country. You'll diagnose, troubleshoot, and resolve complex issues within our highly customized, legacy Progress ABL codebase and the infrastructure around it — Progress databases, Linux servers, and ISO 8583 communication systems. This role is about ownership as much as code. You'll take large, ambiguous problems, break them down to root cause, and work cases through to full resolution — knowing when to bring systems back up on your own and when to escalate. You'll also support your teammates, share what you learn, and participate in the on-call rotation that keeps our core systems dependable.

Position Details

This is a full-time, exempt position. You may work remotely from anywhere in the United States, with the exception of California, or in a hybrid capacity from our offices in Fort Wayne, Indiana or Waco, Texas. Travel is minimal. This role participates in an after-hours on-call rotation. The starting salary range for this position is $85,000 - $95,000 BOE + bonus.

Responsibilities

• Diagnose, troubleshoot, and resolve complex issues within Sharetec's legacy Progress ABL codebase and non-traditional program structures
• Break large, complex problems down into manageable components to identify root cause
• Work cases through to full resolution, escalating to other departments when appropriate
• Bring systems back up independently when they go down, knowing when and how to escalate
• Close an average of 10–12+ cases per week and resolve them within defined SLAs
• Assist teammates with case load and troubleshooting as needed
• Communicate clearly with the team and across the broader organization on case status and technical issues
• Participate in the routine on-call rotation
• Maintain and grow fluency in Progress ABL, Progress databases, and related infrastructure, staying current through training and self-study

Requirements

• Associate's degree or higher in Computer Science or a related field, or equivalent work experience or certification in programming, software engineering, IT, or database administration
• Ability to work with legacy code bases and non-traditional program structures
• Experience in Progress ABL, SQL, or a similar language
• Ability to work in fast-paced, stressful environments
• Ability to troubleshoot complex issues — taking large problems and breaking them down
• Ability to communicate effectively within the team and across the larger organization
• A self-driven, adaptable, and continuous-learning mindset

Preferred Qualifications

• Experience managing Progress databases
• Experience managing Linux servers and troubleshooting performance
• Knowledge of C#, TypeScript, or Angular
• Experience with ISO 8583 communication systems
• Financial services knowledge or experience

Why Sharetec

Acquired by Evergreen Financial Technology Group (EFTG) in late 2020, Sharetec is now marching towards rapid growth and expansion into new markets. We are a team of highly focused and dedicated individuals who stop at nothing to achieve success no matter how great or small the challenge. As a core and digital software provider for credit unions, Sharetec empowers clients with modern tools for member services, lending, and an enhanced member experience.

At Sharetec, we believe in taking care of our people, both professionally and personally. Our comprehensive benefits package includes competitive salaries, medical, dental, vision, life, and disability coverage, generous Paid Time Off (PTO), paid holidays (including your birthday off!), an employee referral program, and a 401(k) with company matching. We are a team of bold, powerful, and caring individuals who work closely together, whether in a hybrid setting or fully remote. We stay connected through virtual events, collaborative team experiences, and regular all-hands meetings that keep us aligned and engaged. At Sharetec, you'll find not just great benefits, but incredible people who lift each other up, challenge each other to grow, and make work meaningful and fun every day.