Senior Program Manager - Technical

Red Hat’s Commercial Services organization is seeking a remote Senior Program Manager based in the western U.S. to drive programs from initiation through delivery and closure. You will coordinate cross-functional teams, ensure on-time and on-budget completion, and engage with both Red Hat and customer stakeholders. Preferred remote work locations are within the U.S. Pacific, Mountain, and Central time zones.

Responsibilities

• Control program requirements, scope, and change management issues
• Determine, monitor, and review all program economics including costs, operational budgets, staffing, resources, and risk
• Ensure adherence to legally binding requirements
• Facilitate development of recommended project control solutions for planning, scheduling, and tracking programs through integration of various project management tools
• Manage program forecast projections for both clients and internal Red Hat teams
• Collaborate with management on program proposals, bids, contracts, estimates, and schedules; contribute to the project estimation process
• Plan, schedule, monitor, and report on program activities, including subcontractor monitoring
• Establish appropriate metrics for measuring key program criteria
• Develop project control and reporting procedures; manage changes in operational plans
• Conduct status review meetings among program team members and clients
• Integrate and apply industry-specific PM and technical delivery methodologies (e.g., Agile, Red Hat Services Project Management Methodology, Systems/Software Development, Product Development)
• Train project teams on applicable procedures and motivate team members to meet project goals, schedules, and resolve technical and operational issues
• Maintain awareness of emerging technologies and project management techniques
• Travel up to 75% annually to work alongside regional accounts and service provider partners in person

Requirements

• 5–10 years of relevant program and project management experience, preferably managing large, complex enterprise IT projects
• Experience using various project management and Agile tools, frameworks, and methodologies
• Proven track record of successfully managing multi-workstream programs from inception to closure
• Experience establishing and contributing to process improvements
• Experience working with multicultural and multidisciplinary teams
• Ability to work effectively across a diverse management team and a broad spectrum of internal and external partners
• Exceptional written and verbal communication skills, including the ability to engage with executive-level customer personas
• Strong organizational skills and attention to detail; ability to handle multiple priorities in a fast-paced environment
• Balanced business and technical background
• Ability to articulate the Project Management value proposition and evangelize Red Hat Services PM methodology and techniques
• Bachelor’s degree in a related field or equivalent experience
• Scrum Master, Lean, product management, and project management certifications, as well as computer science training, are a plus
• Experience with and knowledge of open source software technologies preferred

Pay

The salary range for this position is $118,600.00 – $195,680.00. Actual offer will be based on your qualifications.

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account for healthcare and dependent care
• Health Savings Account for high-deductible medical plans
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Employee stock purchase plan
• Family planning reimbursement
• Tuition reimbursement
• Transportation expense account
• Employee assistance program