Senior Program Manager - MarTech Delivery Lead (Adobe Experience Cloud)

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology, and people.

About the role

We are seeking a Senior Program Manager - MarTech Delivery Lead to lead large-scale Marketing Technology (MarTech) and Digital Experience initiatives within a complex Financial Services environment. This role combines enterprise program leadership with deep experience delivering Adobe Experience Cloud solutions. The successful candidate will partner with business, product, architecture, engineering, data, and operations teams to drive strategic programs involving customer engagement, personalization, digital experiences, and marketing technology platforms.

Responsibilities

• Lead multiple MarTech programs and projects from planning through implementation and operational transition.
• Manage scope, schedule, budget, resource planning, risks, dependencies, and executive communications.
• Establish program governance, reporting cadence, decision forums, and escalation paths.
• Coordinate delivery across Product, Engineering, Architecture, Data, Security, Operations, and third-party partners.
• Drive Agile and SAFe delivery practices including PI Planning, release management, dependency tracking, and Agile Release Train coordination.
• Oversee delivery involving Adobe Experience Cloud technologies and enterprise digital experience platforms.
• Partner with business and technology leaders to align investments and priorities with strategic objectives.
• Own financial forecasting, vendor management, and program performance reporting.

Requirements

• 15+ years of IT experience.
• Experience leading large, complex enterprise programs and portfolios.
• Experience delivering MarTech, Digital Experience, Customer Engagement, Personalization, or Adobe Experience Cloud initiatives.
• Experience with:
  • Adobe Experience Manager (AEM)
  • Adobe Experience Platform (AEP)
  • Adobe Target
• Strong program governance, stakeholder management, financial management, and executive reporting experience.
• Agile delivery experience.
• Proficiency with Jira and Confluence.

Qualifications

• SAFe experience including PI Planning and Agile Release Trains (ARTs).
• Adobe Campaign
• Adobe Analytics
• Financial Services, Insurance, Wealth Management, Asset Management, or other regulated industry experience.
• Experience with APIs, microservices, cloud platforms, omnichannel experiences, and enterprise integrations.
• PMP, PgMP, SAFe, Scrum, or related certifications.

No sponsorship available. Candidates must be authorized to work in the United States on a permanent basis without current or future visa sponsorship.

Benefits

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief