Senior Program Manager - Manufacturing/ NPI

Responsibilities

• Manage assigned market segment by mentoring lower‑level Program Managers and keeping apprised of program status within the segment.
• Form and manage cross‑functional launch teams, driving regular team meetings to review progress, and generate and track cross‑functional action item lists and NPI checklist item archives.
• Assess risks, develop solutions, implement change, and communicate responsibilities across the organization.
• Manage and mentor strategic quotes and the Request for Quote (RFQ) process, elevating critical issues to upper management.
• Negotiate and administer contracts utilizing strategic knowledge of customer business scope and sales strategy.
• Assess customer needs and adapt the business model to ensure program success and communication across functional groups.
• Understand roles of functional departments, target potential areas of concern, and assist in resolving problems.
• Generate, maintain, and publish periodic reports on cost, quality, and delivery, including revenue plans and product roadmaps.
• Interact and communicate professionally and technically with all levels of management in both written and oral forms.

Essential Skills

• 2+ years of contract manufacturing experience.
• 5+ years of program/project management experience.
• Understanding of New Product Introduction (NPI) and Customer Produced Product Transfer (CPPT).
• Experience in contract manufacturing and electronic manufacturing.
• Proficiency in program management, project management, engineering, accounting, RFQ, contract negotiation, and cost reporting.

Additional Skills & Qualifications

• Bachelor’s degree in engineering or business.
• Knowledge of cost accounting and proficiency in managing timelines.
• 7 years experience in cross‑functional project management (in two or more organizations) including 2 years in program management.
• Ability to read, analyze, and interpret scientific and technical publications and reports.
• Strong verbal and written communication skills; ability to present information and respond to questions from managers, engineers, clients, and customers.
• Applied engineering mathematics, statistics, and business/economic analysis.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Intermediate to advanced proficiency with Microsoft Word, Excel, and Project.

Work Environment

This role is based onsite in Spokane Valley, WA, Monday through Friday with flexibility on start times for potential international client interactions. The workplace offers an onsite gym, a Muv fitness membership discount, basketball and pickleball courts, a ping‑pong table, billiards, an indoor basketball shooting spot, and a band/music area with scheduled jam sessions. Regular department lunches, a Christmas lunch, and community service events during work hours are also part of the culture. The position is bonus‑eligible and provides a clear growth trajectory to Business Unit Manager.

Pay

The salary range for this position is $83,000 – $115,000 per year. Individual compensation within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent factors.

Benefits

• On‑the‑job training
• Tuition reimbursement
• Health insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• Wellness program

Schedule

Fully onsite, Monday‑Friday with flexible start times as needed for international client interactions.

Job Type & Location

Permanent position based in Spokane Valley, WA. Fully onsite.

Application deadline: September 25, 2026.