Senior Program Director
About the role
We are seeking a Senior Program Director to lead the daily operations and success of one of our YMCA branches. Reporting to the Branch Executive, you will provide strategic leadership for our Camp, Sports, and Programming departments, drive operational excellence, develop high-performing teams, and deliver exceptional experiences for members and participants.
Responsibilities
Partner with the Branch Executive to lead daily branch operations and achieve organizational goals.
Provide strategic leadership and operational oversight for Camp, Sports, and Programming, ensuring high-quality experiences and strong program performance.
Develop, expand, and evaluate programs that increase participation, engagement, retention, and community impact.
Recruit, hire, train, supervise, and develop department leaders, staff, and volunteers across assigned program areas.
Foster a culture of accountability, collaboration, and exceptional member service.
Manage departmental budgets and monitor financial performance to achieve revenue and operational goals.
Cookordination branch-wide communication, special events, and cross-functional initiatives.
Ensure compliance with YMCA policies, safety standards, risk management practices, licensing requirements, and applicable regulations.
Serve as a visible leader within the branch, helping create a welcoming, inclusive, and mission-driven environment.
Requirements
Bachelor's degree in a related field or equivalent leadership experience.
Five or more years of leadership experience in recreation, hospitality, retail, nonprofit, fitness, or another customer-focused industry.
Experience leading large teams in a fast-paced environment.
Experience managing departmental or branch budgets and financial performance.
Demonstrated success improving customer experience, program participation, or operational performance.
Ability to work a flexible schedule, including evenings and weekends, based on business needs.
Qualifications
CPR, First Aid, and other required YMCA certifications, or the ability to obtain.
Skills
Strategic planning and execution.
Team leadership and development.
Financial management and budgeting.
Customer service and member engagement.
Program development and evaluation.
Compliance and regulatory knowledge.
Benefits
Free YMCA membership - access to all branches!
Sweet discounts on child care and summer camp programs.
Pay
Compensation is competitive and commensurate with experience.
Schedule
The position offers a flexible work schedule, including evenings and weekends, based on business needs.
Benefits
Opportunities to grow your leadership career within one of the nation's largest YMCA associations.
A collaborative environment where your ideas and leadership make a lasting impact.
Meaningful work that strengthens individuals, families, and communities every day.
Equal Opportunity Employer
The Greater Philadelphia YMCA is an equal opportunity employer. The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable laws.