Senior Product (UX) Designer
About the role
Product Designers at Mark43 lead strategically, integrate various systems, champion design ideation, simplify complex workflows by collaborating with stakeholders, advocate for users, and deliver impactful designs for direct users in law enforcement agencies. You will be focusing on one product area, but have an impact on a breathe of various product areas including Computer Aided Dispatch, Records Management, Advanced Analytics/Insights, and mobile applications.
Responsibilities
- Own the 0-1 product design process by conducting research, designing solutions from insights, iterating based on data, and collaborating closely with product and engineering to deliver best-in-class products.
- Collaborate with cross-functional teams to facilitate design thinking and innovation.
- Lead design solutions for law enforcement, EMS, firefighters, other first responders, and 911 dispatchers.
- Design across devices—ranging from multi-panel workstations to in-vehicle laptops, tablets, and mobile apps across various environments.
- Experience with responsive design, map interactions, and multimodality is nice to have.
- Proactively standardize design across the team for conducting feedback, planning roadmaps, and supporting engineering to drive the work forward.
- Present design solutions to our customers and leadership teams, actively seeking feedback, and iterating quickly.
- Drive AI/ML across the product portfolio, from adoption in design methodologies to advancing adoption in the product.
- Guide discovery ownership process including understanding the problem, conducting user research, generating ideas, collaborating cross-functionally and maintain design consistency.
Requirements
- 7+ years of professional product design experience
- 3+ years of designing complex enterprise SaaS products
- Experience leading qualitative and quantitative UI/UX/user research
- Experience with end-to-end design and shipping products
- Ability to work in a fast-paced environment
Qualifications
- Experience with AI/ML technologies
- Humble, open, and curious
- Attentive, active listeners
- Enthusiastic collaborators
- Comfortable with uncertainty
- Passionate about personal growth
Skills
- Excellent visual design and presentation skills
- Understanding of native iOS and Android applications is helpful
Benefits
- Full benefits package including health insurance, paid time off, and a 401k
- Competitive base annual salary range of $150,000 to $200,000 plus bonus opportunity
- Company stock options
Pay
Total compensation for this role is market competitive, including a target base annual salary range of $150,000 to $200,000 plus bonus opportunity, company stock options, and a full benefits package, including health insurance, paid time off, and a 401k.
Schedule
We are currently offering a hybrid schedule, allowing employees to work remotely up to 5 days per week, with the option to come into the office for in-person collaboration and team building events.
Application
Please be aware that a candidates experience level and geographic location will be used to determine a competitive base salary. The higher end of this range is applicable to experienced candidates in the New York metro and Bay Area. Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Contact
To apply, please visit our careers page at www.Mark43.com/careers. For more information about Mark43, please visit our website at www.Mark43.com.