Senior Product Support Analyst
Primary Responsibilities
Lead DMSMS and obsolescence management activities supporting lifecycle sustainment of assigned systems and programs.
Monitor, analyze, and assess parts, components, assemblies, and system configurations to identify obsolescence risks.
Develop and maintain DMSMS management plans, reports, metrics, risk registers, dashboards, and mitigation strategies.
Conduct lifecycle analysis to identify: End-of-Life (EOL) components End-of-support risks Supplier and manufacturer changes Material shortages Technology refresh requirements
Cook with Engineering, Supply Chain, Configuration Management, Product Support, Provisioning, Maintenance Analysis, and Program Management teams to develop mitigation strategies.
Support resolution strategies including: Alternate part identification Engineering change recommendations Supplier coordination Lifetime buy analysis Redesign recommendations Technology insertion planning
Review engineering data, Bills of Material (BOM), Technical Data Packages (TDP), drawings, and configuration documentation to determine lifecycle sustainment impacts.
Support Integrated Product Support activities associated with: Product Support Management Supply Support Design Interface Sustaining Engineering Maintenance Planning Technical Data Management
Participate in Logistics Requirements Reviews (LRRs), Integrated Product Teams (IPTs), technical reviews, program reviews, and customer sustainment discussions.
Support development, review, and delivery of Contract Data Requirements List (CDRL) products associated with DMSMS, lifecycle sustainment, and product support requirements.
Support development of department-level DMSMS standard operating procedures, processes, tools, and best practices.
Provide recommendations to reduce lifecycle cost, improve operational availability, and enhance long-term system readiness.
Basic Qualifications
- Bachelor’s degree with 8+ years of related experience in logistics, product support, sustainment engineering, supply chain, lifecycle management, maintenance, or related technical discipline; or 6+ years with MS degree.
- Experience supporting DoD logistics, sustainment, maintenance, supply chain, engineering, or product support activities.
- Experience analyzing technical data, parts information, bills of material, configuration documentation, or lifecycle support requirements.
- Understanding of lifecycle sustainment concepts and Integrated Product Support principles.
- Ability to coordinate across engineering, programs, suppliers, customers, and functional organizations.
- Strong analytical, communication, and problem-solving skills.
- Ability to obtain and maintain required security clearance.
Preferred Qualifications
- Experience managing or supporting formal DMSMS / Obsolescence Management programs.
- Knowledge of: DoD Product Support Management principles Integrated Product Support Elements SD-22 DMSMS Guidebook principles MIL-STD-3018 Parts Management GEIA-STD-0007 Logistics Product Data
- Experience using: Obsolescence forecasting tools Parts databases Configuration management systems Product lifecycle management tools
- Experience supporting defense systems including air defense, radar, C5ISR, or ground systems.
- Prior military logistics, maintenance, acquisition, supply, or sustainment experience.