Senior Product Solutions Manager

The Pasha Group is seeking a strategic product and business systems leader to partner with business leaders, IT teams, customers, and vendors in designing and delivering solutions that improve efficiency, visibility, productivity, and customer experience.

About the Role

This high-impact role involves analyzing business needs, gathering and documenting requirements, leading automation initiatives, and shaping product solutions that align with enterprise strategy. You will serve as a trusted advisor to business units, translating operational challenges into scalable systems, reporting tools, process improvements, and technology roadmaps.

Responsibilities

• Lead Business Analysis, Requirements & Solution Design
  • Turn business challenges into clear requirements and effective technology solutions.
  • Consult with business units to identify objectives, system needs, operational challenges, and improvement opportunities.
  • Elicit, evaluate, document, and validate business requirements, solution scope, and functional needs with key stakeholders.
  • Create innovative systems solutions and project plans that help business units meet operational, financial, and customer service goals.
  • Assess current processes and systems against business requirements to identify gaps, risks, and solution opportunities.
  • Develop detailed process flow diagrams, workflows, and system documentation that clearly communicate current and future-state requirements.
• Drive Automation, Product Enhancements & Operational Improvement
  • Lead complex initiatives that improve how the business operates and serves customers.
  • Act as a business analysis leader for automation projects, helping improve processes, reduce manual work, and increase visibility.
  • Develop and present recommendations for advanced systems, reporting tools, and technology enhancements that improve business efficiency and customer experience.
  • Lead complex analytical and business design activities throughout the full product and project lifecycle.
  • Design new reports and leverage analytics tools to provide meaningful performance visibility to business units and customers.
  • Ensure projects, initiatives, and product recommendations support The Pasha Group’s overall business strategy and long-term goals.
• Strengthen Technology Partnerships & Business Continuity
  • Build strong collaboration across internal teams, external partners, and technology stakeholders.
  • Partner with IT management to establish operational objectives and support the execution of the company’s IT strategy.
  • Assist leadership in evaluating and implementing solutions that improve collaboration with clients, vendors, and business partners.
  • Support the development and testing of business continuity and disaster recovery plans that address changing business needs.
  • Present business analysis, recommendations, and solution designs clearly to both technical and non-technical stakeholders.
  • Use data, research, analysis, and sound judgment to identify root causes, establish facts, and recommend practical solutions.
• Lead, Coach & Develop Product Solutions Talent
  • Support a high-performing team that delivers strong business partnership and meaningful technology solutions.
  • Provide guidance, support, training, and subject matter expertise to Product Solutions team members.
  • Manage work performed by Product Solutions staff and may directly supervise assigned team members.
  • Help strengthen analytical, process design, reporting, and project delivery skills across the team.
  • Foster strong working relationships across business units, IT, external partners, and leadership teams.

Requirements

• Bachelor’s degree in Computer Science, Finance, Logistics, or a related field, or an equivalent combination of coursework and directly related experience.
• 10+ years of experience in full-cycle business systems product management, including business process mapping and major project implementation.
• Experience working within Agile SDLC methodology.
• Supervisory or leadership experience preferred.
• Strong ability to gather, document, validate, and communicate business and system requirements.
• Experience creating detailed process flow diagrams, business workflows, and solution documentation.
• Ability to perform fit/gap analysis and develop comprehensive test plans for major initiatives.
• Understanding of database-driven applications, open tools, and programming languages.
• General knowledge of databases and proficiency with SQL queries.
• Experience designing solutions that include dimensional models.
• Strong proficiency with reporting and analytics tools such as Business Objects, Power BI, or Tableau.
• Intermediate proficiency with Microsoft Visio, Excel with PowerPivot, Word, and Outlook.

Skills

• Analytical, collaborative, customer-focused, and confident in connecting business needs with practical technology solutions.
• Strong ability to analyze complex data, processes, and business challenges from both internal and client perspectives.
• Skilled at translating technical concepts into clear, actionable recommendations for non-technical audiences.
• Proven problem-solver with the ability to collect data, identify root causes, and draw sound conclusions.
• Strong interpersonal skills with the ability to influence decisions, build relationships, and motivate others.
• Organized and adaptable, with the ability to manage multiple priorities in a dynamic environment.
• Customer-focused mindset with a commitment to improving efficiency, visibility, and service outcomes.
• Committed to modeling The Pasha Way: Excellence, Honesty & Integrity, Innovation, and Teamwork.

Benefits

This role offers the opportunity to make a direct impact on how The Pasha Group uses technology to improve operations, support customers, and drive business performance. You will work closely with leaders across the organization to identify opportunities, shape product solutions, and lead initiatives that create meaningful improvements across the business. At The Pasha Group, you will join a collaborative organization that values innovation, strategic thinking, teamwork, and continuous improvement.

Work Environment

• Corporate office environment requiring regular use of computer systems, office equipment, communication tools, reporting platforms, and business applications.
• Travel: 30% (must be able to travel independently to U.S. locations including Hawaii).
• Background checks required.

Pay

Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time. The salary range for this role in San Rafael, CA is $160,000 - $180,000. For applicants from other zones, the salary range may vary to align with the cost of labor and market conditions in that area.

This job is also eligible for participation in an Incentive Plan with a target payout based on eligible compensation and corporate/individual performance goal attainment. Annual Incentive Opportunity: 10% of eligible compensation.