Senior Product Owner

About the Role

Caterpillar is seeking a highly motivated Senior Product Owner to join the CAT® AI Assistant team. This role will serve as a critical member of the In-Cab AI Assistant Product Owner Delivery (POD), helping define, prioritize, and deliver intelligent operator experiences that bring machine-aware AI capabilities directly into Caterpillar equipment. The team is organized into dedicated product PODs supporting AI Assistant initiatives, including the In-Cab-focused POD.

The Senior Product Owner will partner closely with Product Managers, Engineering, UX, Architecture, Commercial teams, and Cat Technology stakeholders to translate business objectives into executable product requirements.

Responsibilities

• Own and manage prioritized product backlogs for assigned In-Cab AI Assistant capabilities.
• Create and maintain epics, features, user stories, and acceptance criteria in Azure DevOps.
• Ensure requirements are complete, testable, traceable, and aligned with program objectives.
• Define business value, scope boundaries, non-functional requirements, and success criteria for new capabilities.
• Continuously refine and prioritize work based on customer feedback, technical dependencies, and business priorities.
• Partner with Engineering, Architecture, UX, Validation, Commercial, and Machine teams to drive alignment and execution.
• Facilitate requirements workshops, architecture reviews, technical sessions, and backlog grooming activities.
• Coordinate across large matrix organizations to resolve ambiguity, mitigate risks, and accelerate decision-making.
• Support integrated program planning and dependency management across workstreams.
• Support development and delivery of AI Assistant capabilities including:
  • Machine system integration with AI-based cloud and edge devices.
  • Voice-first interaction experiences and contextual assistance.
  • Machine display navigation, fault codes, and events interpretation.
  • Machine-specific knowledge retrieval, operator coaching, and guided workflows.
  • Safety, security, governance, and optimization guidance.
• Engage with stakeholders across CAT Digital and CAT Technology teams.
• Represent the product team in architecture and design discussions.
• Collaborate with program management to drive product development milestones.
• Support customer-back product development through dealer, customer, and operator feedback loops.
• Help define measurable success criteria for Early Learner initiatives and future product releases.
• Translate field insights into backlog priorities and roadmap recommendations.
• Track and mitigate risks, issues, blockers, and dependencies affecting delivery.
• Prepare executive-ready presentations, status reports, and stakeholder updates.
• Participate in sprint planning, product reviews, release planning, and POD operating rhythms.

Requirements

• 5+ years of Product Owner, Product Management, Business Analyst, or related experience.
• Experience working within Agile product development environments.
• Experience managing complex cross-functional initiatives involving multiple stakeholders.
• Proven ability to translate customer, business, and operational needs into actionable product requirements, prioritized backlogs, and delivery plans.
• Knowledge of business analysis and the set of tasks, techniques, and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.
• Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.
• Knowledge of software engineering; ability to deliver new or enhanced fee-based software products.
• Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.
• Knowledge of UAT activities, tasks, tools, and techniques; ability to design, implement, and evaluate acceptance tests for end-users.

Skills

• Strong backlog management and requirements definition skills.
• Ability to facilitate technical and business discussions.
• Strong analytical and problem-solving skills.
• Experience with Azure DevOps, Agile, Scrum, or SAFe methodologies.
• Excellent written and verbal communication abilities.
• Ability to influence without direct authority.

Preferred Qualifications

• Experience with Generative AI, AI Assistants, Voice and Conversational AI, LLMs, or Agentic AI solutions.
• Experience with connected products, IoT, embedded systems, industrial equipment, automotive, or telematics platforms.
• Experience working in safety-critical environments.
• Familiarity with heavy equipment, machine control systems, and operator-focused digital experiences.
• User-focused mindset and perspective.

Benefits

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits.
• Paid time off plan (Vacation, Holidays, Volunteer, etc.).
• 401(k) savings plans.
• Health Savings Account (HSA).
• Flexible Spending Accounts (FSAs).
• Health Lifestyle Programs.
• Employee Assistance Program.
• Voluntary Benefits and Employee Discounts.
• Career Development.
• Incentive bonus.
• Disability benefits.
• Life Insurance.
• Parental leave.
• Adoption benefits.
• Tuition Reimbursement.

These benefits also apply to part-time employees.

Pay

Pay Range $112,710.00 - $183,140.00. Compensation and benefits offered may vary depending on multiple individualized factors, including job level, market location, job-related knowledge, skills, individual performance, and experience.