Senior Product Owner

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.

About the role

Caterpillar is seeking a highly motivated Senior Product Owner to join the CAT® AI Assistant team. This role will serve as a critical member of the In-Cab AI Assistant Product Owner Delivery (POD), helping define, prioritize, and deliver intelligent operator experiences that bring machine-aware AI capabilities directly into Caterpillar equipment. The team is currently organized into dedicated product PODs supporting AI Assistant initiatives, including the In-Cab-focused POD. The Senior Product Owner will partner closely with Product Managers, Engineering, UX, Architecture, Commercial teams, and Cat Technology stakeholders to translate business objectives into executable product requirements.

Responsibilities

• Own and manage prioritized product backlogs for assigned In-Cab AI Assistant capabilities
• Create and maintain epics, features, user stories, and acceptance criteria in Azure DevOps
• Ensure requirements are complete, testable, traceable, and aligned with program objectives
• Define business value, scope boundaries, non-functional requirements, and success criteria for new capabilities
• Continuously refine and prioritize work based on customer feedback, technical dependencies, and business priorities
• Partner with Engineering, Architecture, UX, Validation, Commercial, and Machine teams to drive alignment and execution
• Facilitate requirements workshops, architecture reviews, technical sessions, and backlog grooming activities
• Coordinate across large matrix organizations to resolve ambiguity, mitigate risks, and accelerate decision-making
• Support integrated program planning and dependency management across workstreams
• Support development and delivery of AI Assistant capabilities including:
  • Machine system integration with AI based cloud and edge devices
  • Voice-first interaction experiences and contextual assistance
  • Machine display navigation, fault codes and events interpretation
  • Machine-specific knowledge retrieval, operator coaching and guided workflows
  • Safety, security, governance, and optimization guidance
• Engage with stakeholders across CAT Digital and CAT Technology teams
• Represent the product team in architecture and design discussions
• Collaborate with program management to drive product development milestones
• Support customer-back product development through dealer, customer, and operator feedback loops
• Help define measurable success criteria for Early Learner initiatives and future product releases
• Translate field insights into backlog priorities and roadmap recommendations
• Track and mitigate risks, issues, blockers, and dependencies affecting delivery
• Prepare executive-ready presentations, status reports, and stakeholder updates
• Participate in sprint planning, product reviews, release planning, and POD operating rhythms

Requirements

• 5+ years of Product Owner, Product Management, Business Analyst, or related experience
• Experience working within Agile product development environments
• Experience managing complex cross-functional initiatives involving multiple stakeholders
• Proven ability to translate customer, business, and operational needs into actionable product requirements, prioritized backlogs, and delivery plans
• Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders
• Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment
• Knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff
• Knowledge of software engineering; ability to deliver new or enhanced fee-based software products
• Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision
• Knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users

Skills

• Strong backlog management and requirements definition skills
• Ability to facilitate technical and business discussions
• Strong analytical and problem-solving skills
• Experience with Azure DevOps, Agile, Scrum, or SAFe methodologies
• Excellent written and verbal communication abilities
• Ability to influence without direct authority

Preferred Qualifications

• Experience with Generative AI, AI Assistants, Voice and Conversational AI, LLMs, or Agentic AI solutions
• Experience with connected products, IoT, embedded systems, industrial equipment, automotive, or telematics platforms
• Experience working in safety-critical environments
• Familiarity with heavy equipment, machine control systems and operator-focused digital experiences
• User focused mindset and perspective

Benefits

• Medical, dental, and vision benefits
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Health Lifestyle Programs
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Career Development
• Incentive bonus
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

These benefits also apply to part-time employees.

Pay

Pay Range $112,710.00 - $183,140.00. Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.