Senior Product Manager, Zipcar

About the role

As Senior Product Manager, your mission is to build, manage, and enhance our core platform and user experience across all of Zipcar’s mobility solutions. You will lead the design and development of new tools and services that enhance our member experience.

Responsibilities

• Build a vision and own mission-critical applications within Zipcar’s platform and mobile applications.
• Partner with engineering to define product requirements and operational processes to scale Zipcar’s core technology platform in support of short-term and longer-term goals.
• Design and implement end-to-end billing experiences across Zipcar’s platform, including capabilities to support various pricing models, billing types, receivables management, reporting, and analytics.
• Identify key partners and vendors, both business and technical, to support platform services strategies.
• Own and drive initiatives across mobile app and internal tools, with the ability to quickly prototype designs and iterate with UX teams.
• Partner with key internal stakeholders to drive improvements to platform health and member success KPIs that span platform and core user experience (e.g., funnel conversion, chargeback rate).

Requirements

• Over 5 years of experience in software product management.
• Platform or technical product management background preferred.
• Bachelor’s degree in Computer Science or related Engineering field, or a related business field.
• Ability to define technical platform requirements that connect to business needs using data to formulate hypotheses.
• Partner with engineering teams to prioritize backlogs, writing clear user stories that articulate desired customer functionality.
• Act as a consultant for business verticals, being able to quickly grasp key objectives and translate these into billing service requirements.
• Excellent written and verbal communication skills.
• Experience leveraging business intelligence platforms for data-driven decision making.
• Familiarity with financial accounting principles, billing services, and processes are a plus.

Benefits

• Competitive Medical, Dental, Vision, Life, and Disability Insurance and other voluntary benefits through our parent company, Avis Budget Group.
• Generous paid time off, including holidays, vacation, personal, sick, volunteer, and Parental Leave options.
• Tax-free benefit for public transportation or parking expenses.
• Bicycle Reimbursement program.
• 401(k) Retirement Plan with company-matched contributions.
• Free Zipcar Membership and other employee discounts, including discounts on renting and buying Avis/Budget cars.
• Community involvement opportunities.

Pay

The annual starting salary for this position is between $120,000 – $160,000. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.

About Us

Zipcar is the world’s leading car-sharing network, found in urban areas and university campuses in more than 500 cities and towns. Our team is smart, creative, and fun, and we’re driven by a mission—to enable simple and responsible urban living.

We encourage Zipsters to bring their whole selves to work—unique perspectives, personal experiences, backgrounds, and however they identify. We are proud to be an equal opportunity employer.