Senior Product Manager - Smart Services (Remote)

Role Overview

Virtual work. The Senior Product Manager for Smart Services will play a critical leadership role in defining and advancing the vision, strategy, roadmap, and feature definition for large, cross‑functional, and highly complex product offerings within Trane’s North America Commercial HVAC business. This role drives development and management of smart services solutions that deliver customer value and business growth, supporting product strategy across the full lifecycle, including strategic pricing, multigenerational product planning, new product development, commercialization, customer research, and go‑to‑market execution.

Responsibilities

• Contribute to the Trane Service Products Growth Team (PGT), a cross‑functional team that includes Product Management, Engineering, Operations and other stakeholders, focused on driving profitable growth.
• Support the development of the services strategy, long‑range plan, and annual operating plan for the service business.
• Actively manage the day‑to‑day needs of the service offering, with particular focus on implementation of new pricing strategies.
• Conduct regular industry, market, and competitor analyses, including detailed segmentations of end consumers and customers.
• Contribute to the development and execution of a multigenerational product plan (MGPP) for service products, ensuring positioning, pricing, cost, margins, and customer value proposition support the overall building services strategy.
• Collaborate with other service and equipment product managers to ensure the strategy supports broader system initiatives and smooth integration with Trane's overall strategy.
• Work closely with the product support and applications team to ensure product support efforts are well documented for field action.
• Support the creation and execution of marketing and commercialization plans for new services offerings.
• Review and recommend adjustments to offer structure, pricing, policies, or service features to better meet customer needs and expectations, based on regular product line reviews.
• Ensure pricing changes to all existing offerings to address inflation, market trends, competitor actions, changes to offer structure or features, and lifecycle stages.

Qualifications

• 7 years of experience in product management, strategic marketing, or a related field (preferred).
• Bachelor’s degree required; a technical bachelor’s degree is preferred.
• Strong knowledge of HVAC applications and systems (highly preferred).
• Experience with strategic pricing (a plus).
• Ability to travel up to 25% of the time.

Competencies

• Excellent written and verbal communication skills.
• Demonstrated ability to influence and work effectively in a team environment.
• Strong quantitative and analytical skills.
• Strong strategic thinking skills.

Pay

Annual Base Salary Range: $187,181.66 – $261,729.99 (Salary, incentive eligible).

Benefits

• Benefits kick in on day one for you and your family, including health insurance and holistic wellness programs with generous incentives.
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
• 401(k) match, educational and training opportunities through company programs, tuition assistance, and student debt support.