Senior Product Manager, Recommendations
About the role
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy employee, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. We believe exceptional companies are built by exceptional teams, and we're intentional about it. That means hiring great people, setting them up for success from day one, and giving them real reasons to grow their careers here. We invest in development that goes beyond promotions, and we foster the trust and relationships that help people do their best work together.
We are looking for a Senior Product Manager for the Recommendations team, focused on helping shoppers discover more of what Etsy has to offer them. This role leads a squad responsible for promoted and organic recommendations that help shoppers find the perfect products to complete their mission. This is a full-time position reporting to the Senior Director of Product, Recommendations.
The Recommendations team at Etsy is responsible for developing end‑to‑end solutions that connect buyers with the right products at the right time. We help buyers explore options based on their current needs and discover more they’ll love on Etsy! Product Managers at Etsy are full members of their teams, working side by side with engineers (full‑stack and machine learning), applied scientists, and analysts to reason about system behavior, tradeoffs, and impact. PMs do not hand work over a wall; instead, they are in continuous conversation with their teams to explore problems, test ideas, and refine solutions together. The work is collaborative, iterative, and grounded in learning from real customer and system behavior.
Responsibilities
- Collaborate across functions to develop a product strategy and roadmap that addresses high upside customer problems
- Drive, socialize, and align teammates and leaders on key product decisions that shape the future of discovery on Etsy
- Partner with teams across Recommendations and beyond to build end‑to‑end solutions that deliver impact to our customers and the business
- Contribute to team culture, health, and success by identifying, advocating for, and taking action on opportunities to help teammates and the broader team grow and thrive
Requirements
5+ years of Product Management or comparable experience.
Qualifications
- Customer centric – have a deep desire to learn about and serve our customers and actively take steps to improve our understanding of and empathy for them
- Outcomes focused – embrace the need to deliver meaningful impact to our customers which in turn drives growth of the business, and have established a track record of doing so
- Ownership – operate with a sense of urgency to create clarity from ambiguity and feel empowered to fix what’s broken
- Collaborative – recognize that product development and company success is a team effort. You support cross‑functional partners in contributing their outstanding expertise, optimize for broader team and company outcomes over your immediate team, and embrace that team success paves the path for individual success
- Analytical – are highly proficient in partnering with Research, Analytics, and other functions to acquire and leverage insights to identify problems, prioritize, and shape hypotheses
- Growth mindset – are curious and committed to learning. You also proactively give and embrace receiving the gift of feedback
Skills
Meaningful experience with machine learning retrieval and/or ranking systems. Experience in recommendations or search is strongly preferred.
Benefits
In addition to salary, you'll be eligible for an equity package,