Jobs · Marketing

Senior Product Manager, Provider Experience

Ladders · United States · 1 wk ago
RemoteRemoteMarketing$170k–$220k/yrFull-time

About the role

This role will own the product experience for providers, with a focus on improving workflows, clarity, and overall usability across a healthcare technology environment. You will translate customer feedback into a clear product strategy, shape prioritized releases, and ensure the team is aligned on delivering measurable user and business outcomes. The position partners closely with marketing, operations, and other cross-functional teams to drive adoption and support successful product launches.

Responsibilities

  • Conduct customer research and gather feedback to inform product planning
  • Define product release slices to optimize time to value
  • Measure product success metrics aligned with business goals
  • Align the product team on strategy and prioritize work for user outcomes
  • Build unifying artifacts such as roadmaps and product briefs
  • Drive adoption and engagement across health systems
  • Collaborate with marketing and operations on product launches

Qualifications

  • 7+ years of product management experience
  • Strong analytical skills with a focus on data-driven decision making
  • Experience in a fast-paced startup environment
  • Ability to navigate ambiguity and manage risks
  • Excellent communication and collaboration skills
  • User-focused with a strategic mindset

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Employer HSA contribution
  • 401(k) retirement plan
  • Equity incentive plan
  • Annual company-wide bonus up to 15%
  • Remote-first culture with co-working reimbursement options
  • Flexible vacation policy
  • Summer Fridays with 5 additional days off
  • Home office and wellness stipend
  • Monthly internet stipend
  • Annual learning and development stipend

Compensation

$170,000 – $220,000 annually

Location & schedule

Remote — US-based candidates only; no visa sponsorship available.

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