Senior Product Manager - Policy Management

About the role

The Senior Product Manager will lead cross-functional teams to deliver innovative healthcare solutions addressing key customer pain points, creating business value, and differentiating Relias in the market.

Responsibilities

• Develop and execute product strategy to position Relias solutions in the healthcare market, focusing on license management, regulatory workflows, and compliance-driven use cases.
• Influence and align executive stakeholders, sales, marketing, customer success, and engineering on product vision, priorities, and trade-offs.
• Build trust and credibility by balancing customer needs, business goals, and technical feasibility.
• Leverage market sizing, competitive analysis, and regulatory complexity to identify high-value opportunities and support investment decisions.
• Formulate and test hypotheses using customer insights, data analysis, and experimentation to drive early-stage decision-making and validate problem statements.
• Lead the discovery process through user experience research to understand customer needs, opportunities, and pain points.
• Establish and track key business and product metrics, including retention, activation, engagement, and revenue impact, as well as compliance-specific outcomes.
• Work closely with engineering and UX teams to break down complex problems into iterative solutions and development milestones, balancing short-term execution with long-term strategy.
• Define clear, measurable outcomes and ensure alignment across cross-functional teams.
• Define and refine detailed requirements, user stories, and acceptance criteria to ensure clarity and execution alignment.
• Drive sprint planning, backlog prioritization, and stakeholder alignment to ensure on-time, high-quality delivery.
• Facilitate and perform demos for both technical and business stakeholders.
• Create product documentation including release notes, FAQ’s, and launch briefs.
• Partner with marketing, sales, and customer success to develop commercialization strategies for Relias products, features, and acquisition migrations, ensuring strong adoption and positioning.
• Define release criteria, instrumentation plans, and success metrics to ensure product quality and measurable impact.
• Conduct post-launch analysis and iteration cycles to continuously improve the product based on real-world performance.
• Define and improve product management best practices for Relias, mentoring teammates.
• Other duties as assigned.

Qualifications

• Bachelor’s Degree
• 9+ years of experience in product management in SaaS and/or healthcare industry
• Proven ability to deliver solutions to business problems, assess risks, and data to inform prioritization
• Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship
• Experience with agile development process, user experience, and customer discovery
• Understanding of business requirements of internal functions like sales, engineering, and marketing
• Understanding of contemporary technologies and their applicability to solve healthcare business problems
• Can-do attitude with ability to get things done under minimal supervision and drive results across cross-functional teams
• Strong written and verbal communication skills, solid presentation skills, and proven ability to run effective meetings
• Very strong interpersonal skills with a demonstrated ability to achieve results through influence
• Ability to evaluate and prioritize Generative AI use cases based on GenAI capabilities and limitations, aligned with user needs and platform strategy

Additional Information

Relias is an Equal Opportunity Employer and a Drug-Free workplace. Relias welcomes and encourages applications from people with disabilities and is happy to make reasonable accommodations in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please visit our career page for instructions.