Senior Product Manager - Platform & Automation

About the role

At Relativity, we build platforms that help our customers find the truth in complex data and act on it with confidence. We are hiring a Senior Product Manager to join our Automation Services and Infrastructure organization, overseeing the teams responsible for the platform capabilities that power RelativityOne. This role spans automation, critical security primitives, cloud-native infrastructure, and AI-powered extensibility: the governed operational foundation that reliably powers the agents, tools, and experiences delivering Legal Data Intelligence.

You will define product direction, establish clear product health and success indicators, and partner closely with engineering and cross-functional stakeholders to deliver resilient, secure, and scalable platform solutions. A successful candidate brings a strong technical foundation, a customer-centric mindset, and exceptional communication skills, intrinsic adoption of AI into workflow, along with proven experience leading through influence and collaborating across product, engineering, and partner teams.

Responsibilities

• Own it: strong product execution across the lifecycle
  • Own the roadmap and backlog. Sequence work based on customer impact, technical dependencies, and business priorities.
  • Define what "done" looks like and hold to it, regardless of whether the work is an early incubation, a platform capability driving active migration, or a mature product managing adoption at scale.
  • Get the product in front of real customers or internal consumers early and often. Run structured discovery with developers, engineering teams, and ISVs to surface pain points, validate solutions, and generate evidence that drives the roadmap.
  • Make hard scope calls. Own the triage of what ships this quarter, what is a future bet, and what is out. Document the reasoning transparently and maintain momentum.
  • Drive velocity while holding the quality bar. Ensure your customers—and the engineering teams that depend on your platform—can defend their work downstream. Platform bugs compound; maintain both shipping cadence and reliability standards.
  • Know when you are managing discovery versus managing adoption. Apply the right model for the product’s current phase, not where you wish it were.
• Build the right thing: platform-first product thinking
  • Define what the capability means for the developers and end users who depend on it. Platform PMs own things others build on—wrong decisions in versioning, access control, or API design compound across dozens of teams.
  • Build for long-term stability, not just the next release.
  • Design for the human-in-the-loop. Whether in AI-driven workflows, permission management, or automation pipelines, ensure the right escalation path, governance signal, and audit trail to make operators more capable.
  • Treat trust as a product foundation. Security, auditability, and platform governance are the moat. Partner with engineering and security to keep defensibility a first-class design constraint from day one.
  • Use AI as a force multiplier. Leverage AI capabilities in prototyping, research synthesis, spec drafting, and customer insight to move faster. Model this for the team and share innovations across the organization.
• Contribute to the right ecosystem
  • Define the platform patterns that scale. Work with engineering and architecture to apply contracts and governance boundaries that enable internal and external builders to develop on a stable, well-governed surface.
  • Translate the platform to its builders. Turn technical concepts—cloud-native migration patterns, API security models, AI extensibility standards—into narratives that resonate with developers, domain experts, and buyers. Develop customer-facing documentation, enablement guides, and release notes for platform capabilities.
  • Capture best practices from early adopters and package them into reusable assets that accelerate adoption.
• Lead through influence: cross-functional and data-driven
  • Be the connective tissue across product, engineering, and go-to-market for your area. Hold the big picture across development experience, runtime governance, distribution, and customer value. Pull the right people together, keep them aligned, and clear blockers.
  • Track the right metrics: adoption, migration progress, platform reliability, and time to first successful integration. Define leading indicators before lagging ones catch up.
  • Communicate progress and risks clearly. Report what you know, what you don’t, and what you need—to leadership, engineering partners, and customers.

Requirements

• 7+ years in software product management, with demonstrated ownership across more than one product lifecycle stage—incubation, active migration, or scaled adoption.
• Demonstrated ability to deliver through ambiguity: defining scope under uncertainty, making hard prioritization calls, and shipping with customers in hand.
• Experience with developer-facing or platform-facing products—APIs, SDKs, extension frameworks, security primitives, or cloud infrastructure—with measurable adoption.
• Hands-on experience with cloud platform architecture (Azure preferred) and comfort in technical discussions around distributed systems, platform APIs, and cloud-native design.
• Working knowledge of AI-enabled platform patterns—developer tooling, agentic workflows, or AI-native services—and where reliability and governance constraints bind.
• Solid understanding of the software development lifecycle and modern delivery practices, including experience in AI-powered SDLC environments where agentic tooling is part of the workflow.
• Data-driven: use data to set goals, size bets, monitor product health, and change course.
• Strong communicator across technical and non-technical audiences. Translate complex platform and infrastructure concepts into clear customer and business outcomes.
• Active user of AI tools to prototype, synthesize research, draft specs, and move faster. This is how the work gets done here.
• Comfortable working alongside or mentoring junior product managers—you’ve contributed to someone’s growth as a PM, even without a formal reporting relationship.

Preferred Qualifications

• Background in legal technology, eDiscovery, compliance, or another domain defined by complex, high-stakes workflows where defensibility, reproducibility, and audit trails are first-class requirements.
• Experience with cloud-native platform migrations: moving workloads off legacy frameworks onto modern compute, storage, and auth primitives.
• Familiarity with emerging AI integration standards such as Model Context Protocol (MCP) or Agent-to-Agent (A2A) and how they shape platform extensibility.
• Experience building on or contributing to developer ecosystems, partner integrations, or extensibility platforms at enterprise SaaS scale.
• A technical foundation (computer science, engineering, data science, or equivalent) that lets you work credibly with senior engineers.

Skills

• Agile Methodology
• Innovation
• Leadership
• Market Research
• Market Strategy
• Product Development
• Product Management
• Roadmapping
• Team Leadership
• User Experience (UX)

Pay

The expected salary range for this role is $140,000 to $210,000. The final offered salary will be based on several factors, including but not limited to the candidate’s depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.