Senior Product Manager, NetSuite AI-Enhanced Administration & Agent Management

About the role

NetSuite is seeking a Senior Product Manager to define the strategy for AI-enhanced administration and customer-controlled AI agent management. You will shape how administrators set up, configure, optimize, govern, and extend their NetSuite accounts—using AI to reduce complexity while preserving the control, transparency, and trust enterprise customers require. You will also define the tools, policies, and experiences customers need to safely manage AI agents operating in their accounts. This is a platform product role at the intersection of enterprise administration, AI experiences, extensibility, security, and governance.

Responsibilities

• Own the vision, strategy, roadmap, and success metrics for AI-enhanced administration and agent management.
• Deliver AI-guided experiences that simplify setup, configuration, optimization, monitoring, and extensibility.
• Define how customers create, authorize, configure, monitor, govern, evaluate, and retire AI agents.
• Establish controls for permissions, data access, approval workflows, audit trails, policy enforcement, and safe intervention or rollback.
• Partner across engineering, design, security, AI/ML, developer platform, support, and go-to-market teams to deliver scalable capabilities.

Qualifications

• Significant product management experience with enterprise SaaS, platform, administration, developer tools, AI, security, or governance products.
• Strong customer focus: skilled at engaging customers, uncovering underlying problems, and translating insights into clear, scalable product solutions.
• Data-driven product judgment, using qualitative research, product telemetry, support signals, and business outcomes to prioritize and measure impact.
• Understanding of enterprise administration, such as configuration, identity and access management, permissions, observability, auditability, or extensibility.
• Experience designing AI-assisted or agentic experiences with appropriate human oversight, transparency, and safeguards.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

Pay

US: Hiring Range in USD from: $72,800 - $187,000 per year. May be eligible for bonus and equity.