Senior Product Manager (Japanese Speaking, Japan/Bangkok based)

About the role

Agoda bridges the world through travel. Founded in 2005, Agoda is part of Booking Holdings (NASDAQ: BKNG) with a diverse team of over 7,000 people from 90 countries working in offices around the globe. The company connects people to destinations and experiences with great deals across millions of hotels, holiday properties, flights, and experiences worldwide. Data and technology are at the heart of Agoda’s culture, fueling curiosity and innovation. As a Product Owner based in Bangkok, you will define the overall strategy and goals for Agoda’s various products—including the website, mobile applications, mobile website, email marketing, and advanced internal tools such as algorithmic PPC bidding systems and pricing software. You will drive relentless innovation to stay ahead in an extremely dynamic and competitive industry, create and maintain a product roadmap, and communicate with stakeholders (business heads, marketing, developers, and senior management) to ensure Agoda’s products perform at the highest level and serve all customer groups. You will see both the big picture and the small detail: understanding broad business needs, scanning the competitive landscape, spotting trends and technical developments to update the roadmap, while also mastering every detail of the product from design to functionality to usability. A strong grasp of ecommerce metrics—conversion, repeat rates, ROI, site performance metrics, bounce rates, and return on investment—is essential. You will work at the cutting edge of technology, data, digital marketing, algorithmic decision‑making, and consumer psychology at a scale few ecommerce companies can offer. This role requires relocation to Bangkok, Thailand, with full visa and relocation support provided for you and your family.

Responsibilities

• Study processes and systems to analyze effectiveness of our organization to maximize our growth in identified strategic markets
• Establish performance benchmark for each business driver that caters to the characteristics of the strategic market, according to the needs of inbound, outbound and domestic travel segments
• Develop reports to illustrate the “health level” of each business driver and how each of them is related to the business’s bottom line
• Identify business needs through detailed investigation into business practice of competition, local business practice, and customer behavior
• Identify gaps between business needs and business practice to provide recommendations on solutions that result in new or changed process, technology, human resources, or business partners
• Clearly illustrate the opportunity cost and upside in each initiative
• Convert strategic goals into operational tasks
• Work with graphic designers to create and maintain a consistent, branded look and feel across all products
• Define navigational flow and user experience on the site, apps, etc.
• Make proposals to senior