Senior Product Manager, Healthcare AI & Revenue Cycle Solutions

Product Strategy & Vision

Define and communicate product strategy, roadmap, and priorities for AI-powered healthcare workflow solutions, including revenue cycle, interoperability, healthcare transaction services, and clinical AI capabilities. Identify market opportunities, customer needs, regulatory requirements, and emerging AI technologies to shape product direction and investment priorities. Translate customer feedback, workflow challenges, healthcare trends, and business objectives into clear product requirements and execution plans. Drive product discovery, business case development, prioritization, launch planning, and commercialization activities.

AI Product Leadership

Lead the end-to-end lifecycle of AI-enabled healthcare products and intelligent agents, from concept through launch and ongoing optimization. Partner with data science, machine learning, engineering, and UX teams to define AI use cases, model requirements, evaluation criteria, and product experiences. Guide the development of safe, effective, and clinically useful AI-powered workflows while ensuring appropriate governance, transparency, and reliability. Define success metrics for AI products, including adoption, engagement, workflow efficiency, accuracy, customer satisfaction, and business impact.

Healthcare Interoperability & Revenue Cycle

Serve as a subject matter expert for healthcare interoperability, payer-provider workflows, healthcare transaction services, and revenue cycle operations. Drive product capabilities supporting prior authorization, eligibility, claims, remittance, referrals, attachments, and related administrative workflows. Partner with engineering and architecture teams to deliver secure, scalable, and compliant healthcare data exchange solutions. Support interoperability initiatives leveraging standards such as FHIR, HL7, APIs, EDI/X12, and related healthcare exchange frameworks.

Cross-Functional Leadership

Collaborate closely with engineering, architecture, design, compliance, legal, operations, sales, marketing, and customer-facing teams. Drive alignment across matrixed organizations and senior stakeholders to ensure successful delivery and adoption. Support go-to-market activities including product positioning, sales enablement, customer presentations, executive briefings, and partner engagement. Evangelize product vision and strategy with customers, solution providers, business development teams, and executive leadership.

Product Performance & Governance

Establish and monitor KPIs to measure customer value, product adoption, workflow outcomes, operational efficiency, AI effectiveness, and financial performance. Identify and mitigate risks related to product delivery, AI model performance, regulatory compliance, workflow design, customer adoption, and interoperability. Stay current on healthcare regulations, interoperability standards, AI trends, competitive offerings, and emerging technologies.