Senior Product Manager - FinTech

About the role

Cloudflare has embarked on a transformation of our entire quote to cash process. We're looking for a seasoned product manager who will take charge of these processes, providing leadership, communication, and accountability for successful delivery.

• Owning a set of key products in the Quote to Cash lifecycle, directly impacting our various Partners around the world.
• Directly supporting the AI Monetization motions for Cloudflare's numerous AI focused offerings.
• Working horizontally across disparate groups like Engineering, Program Management, Finance, Revenue Operations, Business Intelligence, and external vendors like Stripe and Salesforce to keep plans aligned and work together to deliver commitments.
• Spanning timescales, from short-term deliverables like supporting product launches to medium-term migrations of billing processes, and longer-term ERP implementations.
• Ensuring the urgency of short-term tasks does not detract from long-term goals, maintaining trust with other teams during shifts.
• Committing to quality, having an accurate picture of revenue and service for our customers, and advancing the roadmap.
• Communicating and collaborating effectively, listening, learning, synthesizing, and communicating outwards while influencing through persuasion.
• Representing Cloudflare, engaging with customers to address their concerns and plans in the billing domain.
• Providing and demanding accountability for commitments made, holding peers and subordinates accountable for theirs.

Responsibilities

Domains you will touch include: Billing, Invoicing, Sales & Opportunity management, Credit & Collections, Pricing & Quoting, Contract & Entitlement Management, Partners & Resellers, Taxation, Bad debt, BI Reporting, ERP Implementation.

Requirements

Desired skills include demonstrated success delivering technology solutions in the Billing space, knowledge of best practices for fintech, financial reporting, compliance, or similar domains at a SaaS company, experience managing customer-facing products focused on global payments, tax, checkout, invoicing, and other quote-to-cash activities, and bonus points for internet-native thinking and fluency in finance and engineering.

Qualifications

Fluency in understanding how the Internet works at layers 2 through 7 is beneficial, though not required.

Skills

Engineering fluency - while not required, a technical background is helpful. Finance fluency - essential for handling data representing money and working with finance types.

Benefits

Cloudflare is committed to providing equal employment opportunities for all people and places great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

Pay

Details about compensation will be provided during the interview process.

Schedule

The schedule for this role will be discussed during the interview process.