Senior Product Manager

About Zero Homes

Our mission is to rebuild American communities through healthy, affordable homes. At Zero Homes, we operate on a simple premise: when you make contractors successful, homeowners win. The current home services industry is fragmented, complex, and opaque, which is frustrating for homeowners and exhausting for contractors. We are changing this by building a home upgrade marketplace that enables a simple, central, transparent process for homeowners and contractors to complete projects. Through our platform we handle design, quoting, procurement, and customer service, allowing our contractor network to focus on what they do best and make them money: delivering projects. For homeowners, this delivers a predictable, high-quality, and transparent experience—transforming home upgrades from a source of anxiety into a seamless experience.

Our vision is to create a world where homeowners and contractors in all 50 states can leverage our platform to execute thousands of projects every week within the next 36 months. We work by a clear set of values:

• Be a "can kid," not a "can’t kid": We own our outcomes and go to extraordinary lengths to solve problems
• Go fast, be clear: Speed is our advantage, and we sweat the details to deliver an extraordinary customer experience
• Customer & Contractor Obsessed: We have a deep, personal understanding of the work to be done. We stay curious about our contractors' craft and the stories of our homeowners
• Win, as a team: We are building an iconic business that will reinvent the industry, and will do so together

About The Role & Your Impact

This is an exciting opportunity to join a talent-dense team at an early-stage company, led by seasoned tech and operational veterans. At Zero, Product Managers are generalist individual contributors that report to a Lead Product Manager. They are obsessed with delivering value to homeowners and contractors, and are responsible for assembling our value chain. Product Managers shape projects with support from leadership, and keep execution moving through the daily feedback loops of product development. We are relentlessly focused on sustainable productivity. You should expect long stretches of deep work, minimal standing meetings, effective in-person collaboration with stakeholders and peers, as well as flexibility around your personal life.

We are hiring Product Managers because we are raising our ambitions. In the age of generative AI, our Designers and Engineers are more productive than ever, and we need to forge the path forward faster to stay ahead of them. We want to launch whole new products to enable our contractors, internal operations team, and B2B partners. This role will define these products, shape the projects, and drive the execution to bring them from 0 => 1.

Responsibilities

• Drive product work from discovery through delivery, balancing user needs, technical constraints, and business objectives
• Talk to users, synthesize patterns across conversations and behavior, and create structured artifacts to help the team understand what matters
• Own the whole value chain, anchoring work on user needs and meeting users where they work, whether in the office or in the field
• Step into messy situations, frame problems, identify what matters most, and help the team make progress without perfect information
• Bring structure to uncertainty without overprocessing it
• Manage conflict and coordination, inviting diverse perspectives and engaging in respectful debate to help teams make decisions quickly
• Break complex opportunities into smaller projects, identify key tradeoffs, and ensure value delivery, even if incremental
• Collaborate with teammates in real time through whiteboard sessions and workshops to converge on solutions
• Meet users in person and see the consequences of your decisions in the real world

Requirements

• At least 5 years of professional product management experience, ideally in a fast-moving software environment
• Experience driving product work from discovery through delivery
• Strong judgment and comfort balancing user needs, technical constraints, and business objectives
• Passion for creating delightful user experiences and fascination with users
• Detail-oriented systems thinker with a desire to own the whole value chain
• Enthusiasm for diving into the messy world of residential electrification, even without prior experience in construction, building science, or HVAC
• Ability to thrive in uncertainty and solve unsolved challenges
• Strong project shaping and execution skills
• Enthusiasm for in-person work and collaboration
• Live within 50 miles of Denver, CO or willing to relocate

Nice To Haves

• Experience with large-scale consumer or B2B products
• Experience shipping mobile and web software
• Strong product sense for workflow, systems, and operational tools
• Relevant industry experience: residential construction, electrification, HVAC, CAD, Solar, or Energy
• Experience at an early-stage startup

Benefits

• Meaningful equity
• Optional annual bonus for outstanding performance
• Medical, Dental, and Vision coverage
• 4 weeks PTO that we expect you to take, plus unlimited sick days
• Minimum in-office days: Monday, Tuesday, and Thursday, with flexible working hours
• Workstation stipend