Senior Product Manager

Technical/Functional Skills

• Experience with large-scale retail or omnichannel commerce platforms.
• Experience with personalization, recommendations, promotions, loyalty, payments, fulfillment, or order management.
• Experience with product analytics, experimentation, A/B testing, and customer journey optimization.
• Experience working with distributed engineering, product, and business teams.
• Familiarity with product delivery, analytics, digital experience, and observability tools.
• Ownership of product vision, strategy, roadmap, backlog, and measurable outcomes.
• Experience managing customer journeys across responsive web and mobile applications.
• Hands-on expertise in product discovery, backlog refinement, prioritization, sprint planning, acceptance, and release planning.
• Ability to translate business objectives and customer needs into epics, features, user stories, acceptance criteria, and success measures.
• Experience using customer research, behavioral analytics, experimentation, and business data to guide product decisions.
• Working knowledge of APIs, microservices, system integrations, and scalable digital architectures.
• Understanding of digital commerce capabilities such as search, browse, product detail, cart, checkout, payments, promotions, loyalty, order management, fulfillment, and post-purchase engagement.
• Ability to balance customer value, business impact, technical dependencies, compliance, risk, and delivery capacity.

Responsibilities

• Define and communicate the product vision, strategy, roadmap, and success measures for assigned digital eCommerce capabilities.
• Own the end-to-end product lifecycle from discovery and business case development through launch, adoption, measurement, and continuous optimization.
• Manage and prioritize the product backlog based on customer value, business outcomes, technical dependencies, risk, and team capacity.
• Partner with engineering, design, architecture, analytics, operations, and business teams to deliver scalable, reliable, and intuitive digital commerce experiences.
• Drive improvements across key customer journeys including product discovery, search and browse, product details, cart, checkout, payments, order management, fulfillment, and post-purchase engagement.
• Create clear epics, features, user stories, acceptance criteria, release goals, and measurable product outcomes.
• Lead product-related Agile activities including refinement, sprint planning, reviews, release planning, and readiness discussions.
• Use customer feedback, behavioral data, funnel analysis, and experimentation to identify opportunities and guide prioritization.
• Define and monitor relevant measures such as conversion, engagement, adoption, journey completion, customer satisfaction, reliability, and operational performance.
• Coordinate cross-functional dependencies and proactively resolve risks, constraints, and competing priorities.
• Ensure solutions meet applicable security, privacy, accessibility, performance, quality, and compliance requirements.
• Communicate progress, decisions, trade-offs, risks, and outcomes clearly to delivery teams and senior stakeholders.
• Support production releases, evaluate product performance, and drive a continuous improvement roadmap.

Benefits

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Pay

Salary Range-$110,000-$170,000 a year