Senior Product Manager

About the role

Recurly is looking for a Senior Product Manager to own our Revenue Center product strategy and execution. You'll be responsible for the financial infrastructure that powers merchant trust — covering Fraud, Chargeback, Revenue Recognition (RevRec), and ERP integrations. This is a high-ownership role where you will define and defend a bold product vision for the financial backbone of Recurly, work across engineering, finance, compliance, and go-to-market teams, and drive outcomes that give merchants the confidence to operate and grow at scale.

Responsibilities

• Fraud & Chargeback
  • Own Recurly's fraud detection and prevention product strategy — building tools and integrations that reduce fraudulent transactions while minimizing friction for legitimate subscribers
  • Drive the chargeback management roadmap: dispute workflows, evidence submission, win-rate optimization, and merchant-facing tooling to reduce revenue leakage
  • Partner with data science and payment networks to continuously improve fraud signal quality and response automation
• Revenue Recognition & ERP Integrations
  • Own Recurly's revenue recognition capabilities, ensuring merchants can accurately recognize subscription revenue in compliance with ASC 606 and IFRS 15
  • Build automated RevRec workflows that eliminate manual reconciliation for finance teams and reduce audit risk
  • Own the ERP integration strategy — defining how Recurly connects with major ERPs (NetSuite, Sage Intacct, QuickBooks, SAP, and others) to enable seamless financial data flows
  • Build a scalable, maintainable integration framework that reduces time-to-connect for new ERP partners and minimizes merchant implementation burden
• Strategic Vision & Cross-Functional Execution
  • Perform generative research on problem spaces across all six Revenue Center domains to ideate and prioritize customer-centric solutions
  • Own and defend theme-based product visions aligned to Recurly's strategic objectives. Deliver outcomes, not just outputs
  • Work cross-functionally with Engineering, Finance, Compliance, Legal, Marketing, Sales, and Customer teams to drive successful launches and go-to-market execution

Requirements

Required

• 5+ years of product management experience at a B2B SaaS company, including taking products from 0-to-1
• 2+ years owning products in one or more of: Fraud/Chargeback, Revenue Recognition, or ERP/financial integrations
• Deep understanding of subscription billing models and the financial workflows that support them
• Experience partnering with Finance, Compliance, and Legal stakeholders to build audit-ready, compliant product features
• Strong written and verbal communication skills — you can drive clarity and influence at the C-suite level and tailor your message to any audience
• Self-motivated, with a strong sense of ownership and a track record of driving outcomes independently

Nice to Have

• Experience with ASC 606 / IFRS 15 revenue recognition requirements and building product features to support them
• Hands-on experience building or managing ERP integrations (NetSuite, Sage Intacct, SAP, QuickBooks, etc.)
• Familiarity with payment network chargeback rules (Visa, Mastercard) and fraud tooling ecosystems
• Experience with global tax compliance platforms (Avalara, Vertex, TaxJar, etc.)
• Revenue recognition experience is a plus

Benefits

• Medical, dental, and vision benefits with options for you and eligible dependents
• Life insurance, short and long-term disability, hospital indemnity, critical illness coverage, employee accident protection
• Health savings account (HSA) with company contribution & flexible spending account (FSA) options
• Employee assistance program, Legal and Pet Insurance
• 401(k) Retirement Plan with company match
• Flex Time Off
• Company Events
• Training/Development and Tuition reimbursement
• Commuter benefits
• Volunteer opportunities

Pay

Compensation range: $120,000.00 - $185,000.00 per year