Senior Product Manager

About the role

The Senior Product Manager, Supplier at AvidXchange is responsible for delivering exceptional experiences for our customers by shaping products and processes that drive adoption, reduce friction, and create measurable value. This role combines customer-centric thinking with technical and operational execution, ensuring that both the front-end experience and backend integrations work seamlessly to meet customer needs.

What You’ll Do

• Set long-term strategic objectives for product lines, ensuring alignment with market and business needs.
• Led product lifecycle ideation, planning, and execution, managing complex dependencies and aligning development with business strategy.
• Use data-driven insights to identify conversion barriers, diagnose adoption challenges, and implement strategies that improve engagement and retention.
• Create functional prototypes using AI-assisted design and development tools to test ideas, gather stakeholder feedback, and reduce dependency on traditional requirements-heavy processes.
• Develop a strategic vision based on deep customer and market insights to position products effectively.
• Measure and optimize key metrics for user engagement and retention across products.
• Align performance metrics with overarching business strategies, evaluating product performance throughout its lifecycle.

What We're Looking For

• Education: Bachelor's degree in a relevant field; a Master’s degree or MBA is preferred. Additional certifications in Product Management or leadership are advantageous.
• Experience: 7 or more years in product management with a proven track record of leading product teams and driving product strategy and execution. Demonstrated experience working with engineering teams to deliver scalable solutions and collaborating with Sales and Operations on go-to-market strategies. Proven ability to manage complex systems and integrations, balancing strategic vision with operational execution. Strong understanding of rules engine and business process orchestration. Strong understanding of PDLC & SDLC life cycles. Ability to envision and drive new customer centric business cases using AI. Domain-Specific Skills: Expertise in building customer-centric platforms, business process workflow and business process orchestration. Knowledge of ACH, Virtual Cards, and other payment modalities is preferred. Ability to align product initiatives with compliance, legal, risk, fraud management, and operational efficiency goals in the payment’s domain. Strong analytical skills to assess market trends, user needs, and technology innovations.

About AvidXchange

AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,500 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®.

Who You Are

A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown. Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships. Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.

What You’ll Get

• AvidXers Enjoy 18 days PTO*, 11 Holidays (8 company recognized & 3 floating holidays), 16 hours per year of paid Volunteer Time Off (VTO), Competitive Healthcare High Deductible Health Plan Option that has $0 monthly premium for teammate-only coverage, 100% AvidXchange paid Dental Base Plan Coverage, 100% AvidXchange paid Life Insurance, 100% AvidXchange paid Long-Term Disability, 100% AvidXchange paid Short-Term Disability, Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents, Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents, 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%, Parental Leave: 8 weeks 100% paid by AvidXchange**, Discounts on Pet, Home, and Auto insurance, WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors, 40% less expensive than traditional daycare centers, Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more, Onsite gym fitness center, yoga studio, and basketball court, Tuition Reimbursement up to the federal maximum of $5,250***

Equal Employment Opportunity

AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.