Senior Product Manager

Responsibilities

• Work closely with end users, application team, and key stakeholders to enhance the tool and evolve the product offering.
• Oversight of the product line’s life cycle and anticipation of potential issues.
• Collection of business and systems requirements from internal and external customers, writing specifications/user stories, driving project schedules from design to release, and managing the production launch.
• Lead and coordinate design/implementation efforts between internal teams and outside vendors to develop optimal solutions.
• Make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.
• Partner with senior product leadership to refresh the product strategy on a regular basis or as required to support changes to product strategy.
• Translate the product strategy into epics, including user stories, mind maps, and product specifications.
• Maintain strategic partnerships throughout the organization and act as a key product advisor for the PPM Tool.
• Ability to start with the end user and work backwards to define the product vision based on customer needs.
• Manage the feature development and defect backlog on a daily basis to ensure that priorities adhere to the strategic direction.
• Attend daily scrums with development studios to help drive priority decisions and remove roadblocks.
• Support cross-functional teams to ensure a solid understanding of the defined scope.
• Communicate changes in strategic direction or priority shifts to cross-functional teams.
• Collaborate with various groups (process, Agile coaching, organizational change management, portfolio management, finance, etc.) to build and manage scope expectations.
• Translate the tool/business strategy into clearly prioritized epics and user stories. Ensure appropriate delivery of those epics/user stories across the development lifecycle.
• Aid the leadership team in translating product vision into presentations that will be shared with executive audiences and partners across the organization.
• Effectively use presentation tools to continuously share the product vision with delivery partners.

Requirements

• Define clear and detailed product specifications, user stories, business rules, and acceptance criteria.
• Use modern tools to craft initial Business Requirements, User Stories, and Acceptance Criteria.
• Guide the lifecycle of the product, ensuring appropriate delivery of Product requirements across the development lifecycle.
• Support multiple cross-functional teams and development studios to ensure a solid understanding of the defined scope.
• Lead continuous improvement projects to upgrade existing digital features based on changing business needs.
• Coordinate with operations, marketing, and training teams to ensure a smooth transition from product testing to live launch.
• Analyze guest feedback, app reviews, and operational data to find and fix pain points in existing digital experiences.
• Build strong relationships with stakeholders across the company, including marketing, operations, design, engineering, and other product teams.

Benefits

• 401(k)
• Dental Insurance
• Health insurance
• Vision insurance

About the role

At OP, we help you harness the power of technology for maximum impact. A technology consulting and solutions company, we offer advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields including AI, cyber security, enterprise architecture, and beyond. For nearly two decades, we’ve been challenging the status quo of the consulting industry, serving up fresh, ingenious thinking through a radically lean structure. Together, this strategy delivers unprecedented performance at an unparalleled pace for faster results that propel your business forward.