SENIOR PRODUCT MANAGER

About the role

This role is owned by the President and reports directly to them. It involves leading the product function, including roadmap, requirements, backlog, and sprint execution. The role also requires contributing strategic input to product direction and translating complex business and customer needs into clear requirements.

Responsibilities

• Own the product roadmap and delivery day to day: requirements, Product Requirements Documents (PRDs), user stories, acceptance criteria, backlog management, and sprint execution.
• Contribute strategic input to product direction; the President and CEO hold overall strategy, and you shape and own the roadmap that delivers it.
• Translate product epics into clear, well-formed user stories that developers can execute against.
• Gather and synthesize requirements from customers, GTM, operations, and internal stakeholders, filtering and prioritizing based on business impact.
• Facilitate agile delivery routines: backlog grooming, sprint planning, standups, reviews, retrospectives, and delivery follow-through.
• Manage the product backlog with clear visibility into priorities, dependencies, risks, and blockers.
• Partner directly with Technology Leads to keep requirements clear and delivery on track; unblock developers.
• Partner with the President and Executive Leadership Team (ELT) on prioritization, sequencing, roadmap, and product operating cadence.
• Work with Design to clarify workflows and user experience needs, and translate agreed direction into buildable requirements.
• Align GTM and customer-facing teams on release schedules and product capabilities so what ships supports adoption and business priorities.
• Engage directly with customers and analyze usage data to validate ideas, identify friction, and improve product decisions.
• Mature Onepak’s product operating model with lightweight process, fast cycles, and a single source of truth.
• Coach or support junior PM, BA, or product operations resources as the team grows.

Qualifications

• 5+ years of product management experience in B2B software, platform, marketplace, or workflow products.
• Strong hands-on agile delivery experience: sprint planning, backlog management, detailed story writing, and working directly with developers and technology leads.
• Ability to translate ambiguous business or customer needs into clear requirements, user stories, and acceptance criteria.
• Experience owning product in a lean environment, from roadmap through hands-on delivery.
• Comfortable being the senior-most product voice, partnering directly with a President and board-facing leadership.
• Track record of being measured on delivery and outcome metrics, and comfort operating against them.
• Excellent communication across product, technology, design, GTM, operations, and customers.
• Strong organizational discipline; manages detail without losing sight of business outcomes.
• Self-starter able to operate independently with limited oversight in a fully remote environment while keeping stakeholders aligned.
• Strong judgment on tradeoffs, sequencing, scope, and delivery risk.
• Comfortable working directly with senior developers and technical leads.
• Hands-on, pragmatic, and willing to roll up your sleeves to unblock delivery.

Preferred Qualifications

• Startup, growth-stage, or founder-led company experience.
• Marketplace, logistics, supply chain, reverse logistics, ITAD, asset recovery, 3PL, or last-mile experience.
• Experience with RFQ, quoting, pricing, marketplace matching, order management, or workflow automation products.
• Experience working with AI-enabled product capabilities or automation workflows.
• Experience coaching or supporting junior PMs, BAs, or product operations resources.