Senior Product Manager
About Hearth
Hearth is the AI growth system for local home improvement small businesses. We build revenue-critical software for home improvement contractors — the roofers, HVAC techs, and builders who keep America running.
We are now building the next layer: a personal AI employee for every small business in the trades focused on autonomously generating sales for America’s home improvement pros. An assistant who answers every call 24/7, qualifies leads, books appointments, follows up on quotes and estimates, and helps small business owners go from missing half of their business to capturing all of it.
With 15,000+ paying customers, default profitability, and backing from some of the world’s best investors (Founder’s Fund, 8VC, Human Capital, etc.), Hearth is focused on bringing AI to the trades.
About the role
We are looking for a world-class Senior Product Manager to add to our team. This is not a role for a manager, a strategist, or a delegator. This is a role for a builder and a scientist—a master of the product craft who wants to get their hands dirty, talk with pros, ship impactful software, and fix impactful, solvable problems.
Drive the AI Product to $10M ARR
You will have the opportunity to focus on the Hearth AI product line, shipping features that directly address the root causes of customer churn, improve monetization, and drive growth.
Build the Machine
Partner with leadership and engineering to establish the "Hearth Way of Shipping Product"—a lightweight, data-rigorous, customer-centric process that increases clarity, predictability, and shipping velocity.
Systematically Unblock Engineering
Deliver well-scoped, data-informed technical briefs that empower our engineers to build with confidence and efficiency. You will install a rigorous, hypothesis-driven product development engine at Hearth. Your mandate is to own the end-to-end process of turning customer insights and data into shipped products that solve our acute retention problem and unlock our next phase of growth.
Core Values
- Truth. We value honesty and data. We seek to understand what is reality, so we can effectively respond to it.
- Slope. Rate of change over time. We hire and reward based on a team member’s potential, capacity, and growth-mindset, rather than a fancy resume.
- Mutual Benefit. The best outcomes happen when everyone wins - customers, team members, and the company. We seek to understand each other’s aspirations and create alignment to get there.
- Competitive Greatness. We desire an opportunity and environment from which to pull the greatest versions of ourselves out into the world, rather than just a “job”.
Location
This role will be located in NYC along with the rest of the technical Hearth team, the CEO, and other key roles in the business. Hearth believes in the energy, connection, and serendipity of in-person/hybrid work culture (3+ days/week) for builders who are committed to building innovative software and making a significant positive impact in the world.
Benefits
- Mission-driven, values-based culture.
- Competitive pay.
- Unmatched opportunities to learn and develop; front-row seat at a fast-growing tech startup
- Unlimited PTO, plus paid company holidays.
- Meaningful equity
- Medical, dental, and vision options.
- 401(k)
- Free Employee Assistance Program
- Pet Insurance
Our Core Values
- Truth. We value honesty and data. We seek to understand what is reality, so we can effectively respond to it.
- Slope. Rate of change over time. We hire and reward based on a team member’s potential, capacity, and growth-mindset, rather than a fancy resume.
- Mutual Benefit. The best outcomes happen when everyone wins - customers, team members, and the company. We seek to understand each other’s aspirations and create alignment to get there.
- Competitive Greatness. We desire an opportunity and environment from which to pull the greatest versions of ourselves out into the world, rather than just a “job”.
Pay Range
The pay range for this role is: $190,000 - $210,000 USD per year (Hybrid (New York, New York, US))
Product
Hybrid (New York, New York, US)