Senior Product Manager

About the role

We're looking for a Senior Product Manager with strong 0→1 instincts to lead a new product initiative from the ground up. This role is part of how we expand into the operational side of our customers' businesses. You'll own a new product area end-to-end — discovery, strategy, roadmap, and execution — partnering closely with engineering and design. This is a builder's role for someone who's energized by ambiguity and early-stage product work.

Responsibilities

• Own a new product area end-to-end — strategy, discovery, roadmap, and execution
• Lead deep discovery with customers to define what to build and why
• Take a product from early concept to shipped and scaled
• Partner closely with engineering and design as the dedicated owner of a new surface
• Define and track the metrics that show the product is working
• Work cross-functionally to bring a new product to market fully with GTM, positioning and enablement

Requirements

• Demonstrated 0→1 product experience — you've taken a product from early concept to shipped and scaled, not just managed mature features
• Familiarity with workflow or operational products — task completion, project management, time management, or similar
• Strong command of product management fundamentals — discovery, requirements, prioritization, and working closely with engineering and design
• Comfort with ambiguity and a bias toward learning quickly from customers
• Strong communication and stakeholder alignment skills
• Experience interfacing directly with operational or business users

Qualifications

• Vertical SaaS or operations software background
• Pet services or other multi-location operations experience
• Experience taking an early prototype to a production product

Skills

Not specified

Benefits

• Competitive salary and meaningful equity
• Health, Dental, and Vision Insurance: 85% coverage for employees, 60% for dependents
• Unlimited PTO (vacation, sick, personal, plus 5 company holidays)
• Ownership of a new product area with real impact and visibility
• Plenty of opportunity to grow with the company

Pay

Not specified

Schedule

Not specified