Senior Product Manager

About the role

This US-based, remote position will help define, execute, and bring to market the product roadmap for proprietary software product applications. The Principal Product Manager acts as a keystone between business needs and product capability, combining a deep technical understanding of the products with a keen awareness of external client and internal stakeholder needs. The role spans strategic thought and tactical program execution and reports to the VP, Product Management.

Responsibilities

• Facilitate strategy conversations and steward the business’ product roadmap for assigned software products.
• Harvest and curate external client and internal stakeholder inputs, synthesizing them into discrete, prioritized epic-level requirements.
• Act as the voice of the customer, translating inputs into coherent product requirements and positioning strategy.
• Manage the prioritized backlog of requests, ideas, and defects, conditioning each into articulated tickets for Engineering and QA.
• Define business cases, scope, market requirements, and acceptance criteria/success metrics for releases.
• Serve as the Product Lead through agile software development processes, partnering with Technical Product Owner, UX design, development, data operations, architecture, QA, and IT Project Management.
• Create rapid prototype apps with AI to demonstrate front-end design and user workflows.
• Support cross-functional operations team readiness (training, certification) for new products and releases.
• Become a company expert on external buyers and user personas, including how they buy/use the products, buying criteria, and market forces.
• Evaluate third-party software providers’ technology and product messaging.
• Conduct and benchmark technical and positioning competitive analysis, communicating learnings across the organization.
• Generate original authored content (articles, selling, and training materials) consistent with positioning and highlighting key product features.
• Understand core usage metrics of all solutions within the defined scope and core business metrics such as revenue, billed/unbilled labor hours, gross margins, and rework.
• Support RFP/RFI responses.

Requirements

• 10+ years of professional experience, including 8+ years of progressive experience as a product manager.
• Strong technical background with understanding of data structures, predictive analytics, enterprise web software, and database applications.
• Experience in an agile software development environment in a Product Owner role with working knowledge of agile processes (preferably Scrum framework).
• Computer Science, Engineering, or related bachelor’s degree; or equivalent experience.
• Proven depth of knowledge in software development lifecycle.
• Demonstrated effectiveness at writing business requirements.
• Outstanding references.

Preferred Qualifications

• Experience with SaaS, AI/Machine Learning, big data, information governance, or electronic discovery (eDiscovery) spaces.
• Experience as a full-stack software developer for enterprise software.
• Experience working in global operations and selling organizations.

Skills

• Thrives in a fast-paced, start-up-style environment with competing priorities.
• Comfortable balancing competing interests, formulating opinions, and prioritizing top activities.
• Spirit of innovation with a natural eye toward evolving business practices.
• Entrepreneurial mindset, comfortable pushing boundaries and driving adoption of new tools/technology.
• Strategic and progressive thinker with the ability to rapidly deliver quality analysis and content.
• Exceptional partnering skills, ability to influence and facilitate change in a global organization.
• Comfortable demoing product and presenting to discerning external and internal audiences.
• Ability to rapidly master complex markets and products.
• Excellent communication, collaboration, and project management skills.
• Poised and professional when speaking with internal and external stakeholders at various levels of seniority.
• Ability to assemble disparate data points into a unified, cogent vision.
• Detail-oriented where it matters, agile, and comfortable with ambiguity.
• Accountable for delivering excellent work product and winning advocacy for growth initiatives.

Schedule

• Remote position within the continental US; on-camera presence required for most virtual meetings.
• Travel up to 5% for Consilio offices, client meetings, events, or trade association events worldwide.