Senior Product Manager

About the role

As a Senior Product Manager, you will own the vision, strategy, and evolution of key product lines within the Chorus platform. You will translate market needs, client patterns, and platform capabilities into clear product direction—balancing strategic foresight with the pragmatism needed to drive outcomes in a complex healthcare ecosystem. You will work at the intersection of R&D, Delivery, and Go-To-Market, ensuring each product area has well-defined goals, reusable templates, and a roadmap that reduces swirl, increases reuse, and unlocks scalable growth.

Responsibilities

• Define the vision and roadmap for behavioral health workflows across intake, referrals, crisis response, care coordination, and ongoing case management.
• Translate real-world behavioral health practices, policy changes, and user insights into clear product requirements, workflow definitions, and reusable templates.
• Partner with Clinical Solutions, Design, Engineering, and Delivery to ensure features are feasible, well-sequenced, and aligned to product standards and platform capabilities.
• Identify cross-client patterns to create scalable, repeatable modules that reduce customization and accelerate delivery.
• Define and evolve mobile-first behavioral health workflows optimized for frontline, in-field, and time-sensitive use cases.
• Drive FHIR-aligned workflow and data model design, ensuring behavioral health workflows integrate cleanly with EHRs, EDWs, crisis systems, and external partners through modern interoperability standards.
• Prioritize roadmap decisions based on user value, strategic impact, regulatory alignment, and long-term scalability.
• Measure product performance and user outcomes to inform iteration and continuous improvement.
• Support GTM, Partner Success, and Delivery teams with clear product artifacts that improve scoping, demos, and client alignment.

Qualifications

• 5+ years of product management experience owning features or product lines through discovery, definition, delivery, and iteration.
• Strong ability to map complex workflows, gather requirements, synthesize user research, and translate real-world scenarios into clear product specifications and reusable patterns.
• Proven success launching workflow-heavy products and driving measurable impact across end users and operational stakeholders.
• Effective cross-functional partner to Engineering, Design, Clinical Solutions, Delivery, Data, and GTM teams, with strong communication and alignment skills.
• Analytical thinker skilled at using data, feedback, and usage insights to refine workflows and inform roadmap decisions.
• Familiarity with Agile methodologies, including backlog refinement and iteration planning.

Nice to Have Qualifications

• Experience in healthcare, behavioral health, public health, or similarly complex regulated environments.
• Experience building and scaling mobile product experiences, including designing workflows for constrained environments (intermittent connectivity, performance, accessibility) and aligning mobile and web experiences within a unified product strategy.
• Understanding of healthcare interoperability, especially FHIR, HL7, and EHR/EDW integration models.
• BS/BA in a relevant field; technical or clinical background helpful but not required.