Senior Product Manager
American Tower · Woburn, MA · 4 wk ago
On-siteMarketingFull-time
Responsibilities
- Manage the experience and lifecycle of priority enterprise data, analytics, dashboard, semantic layer, and AI-enabled product experiences from strategic planning through ongoing optimization.
- Develop, maintain, and communicate product roadmaps for existing and emerging data product experiences, ensuring alignment with enterprise priorities and business user needs.
- Lead cross-functional teams to deliver product improvements that enhance usability, adoption, efficiency, trust, and business value; resolve complex challenges and drive consensus among diverse stakeholders.
- Oversee product performance monitoring, gather user feedback, and conduct product discovery, user research, adoption measurement, and value realization analysis to inform prioritization.
- Lead the creation and review of business cases, benefit tracking, and adoption measures for major product investments and enhancements.
- Serve as the principal liaison for assigned product experiences, ensuring effective communication and alignment among business, engineering, analytics, governance, and operational stakeholders.
- Define, track, and report on key performance indicators, providing stakeholder transparency on product adoption, usage, quality, and progress against strategic objectives.
- Collaborate with Data Governance, Applied AI, Analytics, Engineering, Legal, Compliance, and business stakeholders to ensure product initiatives meet enterprise standards and requirements.
- Drive cross-product initiatives and continuous improvement programs, supporting strategic planning and execution.
- Provide product guidance, documentation standards, and collaboration support to analysts and delivery partners.
Qualifications
- Bachelor’s degree in Business, Engineering, Product Management, Data Analytics, Information Systems, Computer Science, Design, or a related field required.
- MBA or advanced degree preferred.
- A minimum of 10 years of product management, analytics enablement, digital product delivery, user experience, data analytics, or related experience required.
- Experience supporting enterprise data, analytics, dashboard, artificial intelligence, or digital product experiences required.
- Experience working with cross-functional teams and stakeholders to define requirements, support adoption, and deliver business value required.
- Experience with product discovery, user research, journey mapping, roadmap input, adoption measurement, or value realization preferred.
- Deep expertise in product lifecycle management, product enhancement, and continuous improvement.
- Experience managing enterprise data, analytics, dashboard, semantic layer, and AI-enabled product experiences.
- Advanced technical fluency to evaluate capabilities, constraints, and trade-offs across data, analytics, AI, automation, and emerging technologies; ability to translate technical concepts into strategic business impacts.
- Ability to lead and influence cross-functional teams and drive alignment across complex, global organizations.
- Experience driving collaboration between engineering, analytics, governance, IT, and business stakeholders to bring innovative data-enabled products to market.
- Advanced problem-solving and prioritization skills; able to balance strategic initiatives with operational needs.
- Strong business acumen with experience in business case development, adoption measurement, benefit tracking, and value realization for product decisions.
- Expertise in Agile or hybrid product management practices as well as roadmap planning and reporting tools.
- Ability to develop persona-based journeys, user stories, product requirements, and experience frameworks for digital or data products.
- Experience working in global, matrixed organizations strongly preferred.
- Fluency in English required; multilingual capabilities preferred.
- About Us
- American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World.
- The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow’s needs and position our people to elevate their impact, their potential, and our shared success.
- For more information about how American Tower is building a more connected world, visit americantower.com
- American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.
- American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location.
- This position is also eligible for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP).
- For candidates outside of the U.S., salary and benefits are based upon local market practice.
- American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here to learn more.