Senior Product Manager - API Management

Description

United's Digital Technology team is comprised of talented individuals building the best airline in aviation with cutting-edge technology. The team designs, develops, and maintains massive scaling technology solutions.

Job overview and responsibilities

• Innovation - As the product owner for Integration platforms, provide architecture, engineering, and development expertise, tooling, capabilities, and guidance for enabling reliable and secure API and Event-driven development
• Product development and delivery - Define and own product backlog based on feature enhancements from the product roadmap and user community feedback and lead the execution. Develop and own the product roadmap of the integration platforms, in alignment with organizational goals and objectives. Define and prioritize feature enhancements for enterprise capabilities as well as supporting specific portfolio/business unit needs
• Legacy API & Messaging migration roadmap - develop a strategy for existing APIM and Messaging solution migrations and define 2-3yrs implementation plans
• Strategy and Standards - Collaborate with Enterprise architects, Platform engineering, Infrastructure and Security teams in defining comprehensive enterprise API management and enterprise messaging vision, strategy, and execution plans
• Governance - Define operating model through center of enablement for governing and managing APIs and Events - internal and external - across the enterprise. Define RACI for various personas in enterprise architecture, middleware, platform engineering, DevSecOps and cyber security teams Measure performance against established KPIs and objectives to report and to drive compliance
• Quality Assurance - Engage QA teams to define and execute automated test plans. Develop Event and API specification validation methodology, define the linting process for API Product deployments
• SRE/Support organization - Set up a product support organization to manage product deployments and provide post deployment support. Identify opportunities for automation of deployments and configurations across multiple environments

Qualifications

• What’s needed to succeed (Minimum Qualifications): Bachelor's degree, 6+ Years of experience in Technical Product Management, including API Management and Enterprise Messaging Technologies, extensive experience in defining solution architecture and complex integration architecture for large enterprise applications and systems, hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders, experience managing strategic partners and vendors
• What will help you propel from the pack (Preferred Qualifications): Master's degree, Product Management and/or Event Driven Certifications, experience with industry leading APIM products such as MuleSoft, Apigee, IBM APIC or Kong and Messaging solutions such as TIBCO EMS, Solace, Confluent, RabbitMQ, Apache Kafka, AWS SNS/SQS etc., strong understanding of security considerations specific to messaging platforms, including data protection, encryption, and compliance with privacy regulations, hands-on experience with cloud platforms and services that support messaging infrastructure, experience with Web technologies and APIs, including REST, SOAP, JSON, OAS, RAML, deep understanding of messaging protocols such as MQTT, AMQP, XMPP, and SMTP

Pay and Benefits

• The base pay range for this role is $140,600.00 to $183,108.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
• You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

About the role

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com.