Senior Product Manager – AI/ML Discovery (Hybrid - Seattle)

Nordstrom is reimagining how millions of customers discover products and brands, and we're looking for a passionate and strategic AI/ML Senior Product Manager to join the Discovery Product Management team. This role focuses on how customers search, browse, navigate, and find products and brands they love at Nordstrom, operating at the frontier of AI in commerce.

About the role

You will work across Engineering, Data Science, and Design to deliver industry-leading AI/ML-powered discovery experiences. This senior role involves leading through ambiguity, influencing across the organization, and raising the bar for product managers around you.

Responsibilities

• Define and drive the roadmap for AI/ML-powered discovery experiences, aligning business goals with Nordstrom's broader digital product strategy.
• Decide where to invest to help customers find what they want faster and discover what they'll love before they know to ask for it.
• Partner cross-functionally with Engineering, Design, and Data Science to craft delightful experiences at the intersection of user experience, ML, and AI.
• Collaborate with UX research, analytics, and merchandising to understand shopper intent and behavior, translating insights into discovery experiences that serve both customers and the business.
• Design, run, and analyze A/B tests, using results to drive investment decisions across your portfolio and bring rigor to measuring AI-driven experiences.
• Write user stories, acceptance criteria, and requirements for AI/ML discovery features and improvements.
• Own launch plans, including UAT, communication, change management, and post-launch validation, while driving day-to-day progress with engineering through backlog management, agile ceremonies, and release planning.

Requirements

• 5-8 years of product management experience with demonstrated progression of scope and impact.
• Track record in AI/ML products, particularly leading search, recommendations, or other AI/ML-powered products at scale for consumer products (e-commerce experience a plus).
• Technical fluency: strong understanding of AI/ML product development and ability to credibly partner with engineers and data scientists.
• Strong fluency with experimentation and analytics to drive product decisions.
• Excellence at working with both technical and non-technical stakeholders, influencing at senior levels through clear, persuasive communication.
• Demonstrated ability to lead through ambiguity and set direction across teams.
• Bachelor’s degree in Business, Math, Engineering, Computer Science, or equivalent experience.

Pay

$142,000.00 - $220,500.00 Annual

Benefits

• Medical, vision, and dental insurance
• Retirement savings plan (401k)
• Paid Time Off (PTO) accruals and holidays
• Life insurance and disability coverage
• Merchandise discount
• Employee Assistance Program (EAP) resources
• Eligibility for performance-based incentives/bonuses