Senior Product Designer, Restaurant Partner Self-Service (Remote)
Ladders · United States · 3 wk ago
RemoteRemoteArt & Creative$146k–$187k/yrFull-time
For our client, we are seeking a Senior Product Designer, Restaurant Partner Self-Service (Remote) to join the team of a leader in the Food & Beverages space. This role will shape a self-service experience that helps restaurant partners complete key tasks with less friction and greater clarity. You will partner closely with cross-functional teams to identify pain points, simplify complex journeys, and improve operational efficiency across a broad range of customer needs. The position also calls for strong systems thinking, polished visual design, and the ability to influence product direction through insights, collaboration, and clear storytelling. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $146,000 – $187,000 annually Responsibilities Own and enhance the end-to-end self-service experience for restaurant partners Collaborate with cross-functional teams to identify high-friction partner actions and design self-service solutions Ensure tools serve a wide range of partner capabilities, from small businesses to enterprise accounts Create user flows, wireframes, and prototypes to elevate design quality Lead workshops to align on self-service solutions that minimize operational dependencies Use AI tools in the design process to improve efficiency and support team productivity Qualifications 5+ years of experience as a product designer or in a related role with strong visual design skills Expertise in designing systems that navigate complex customer journeys Proven ability to identify opportunities and influence product strategy independently Experience shaping project direction with measurable outcomes, not just aesthetics Excellent communication and storytelling skills for diverse audiences Benefits Market-competitive salary and stock options Flexible PTO and 12 paid holidays 401(k) plan with company matching Comprehensive health, dental, and mental health resources Remote-hybrid work options and a collaborative work environment Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.