Senior Product Designer – Membership & Identity

About the role

We're looking for a Senior Product Designer to shape the future of Membership and Identity experiences across Expedia Group brands. This role focuses on how users join, sign in, and manage their profiles, and how we enable seamless, personalized experiences across our ecosystem.

Responsibilities

• Own and deliver end-to-end product design for a defined Membership and Identity experience area across Expedia Group brands, from discovery through execution and iteration, driving clear customer and business outcomes.
• Collaborate with product managers, engineers, researchers, and fellow designers to frame problems, explore solution spaces, and align on priorities and success metrics within your domain.
• Translate qualitative and quantitative insights into clear, user-centered design decisions, producing flows, wireframes, prototypes, and high-fidelity designs that meet a high bar for usability and craft.
• Contribute to the Membership and Identity experience strategy, applying systems thinking to connect your work to broader customer journeys, platform capabilities, and design systems to ensure scalable, coherent experiences.
• Design experiences that balance trust, personalization, and usability, ensuring users can confidently manage their accounts, preferences, and interactions.
• Facilitate design workshops and critiques, communicate design rationale clearly and persuasively to diverse stakeholders, and provide constructive feedback and informal mentorship to elevate the craft of the team.
• Promote accessibility and inclusive design principles across Membership and Identity experiences, ensuring equitable access for a diverse global audience.
• Build familiarity with AI-driven systems, tools, or workflows, and explore how identity and behavioral signals can power intelligent, adaptive user experiences.

Requirements

• Bachelor’s degree in Design, Human-Computer Interaction (HCI), User Experience, or a related field, or equivalent practical experience.
• 5–10 years of professional experience in product, UX, or interaction design, with a track record of shipping digital products or services at scale.
• Proven ability to own end-to-end design within a product area, including effective collaboration in cross-functional teams with product, engineering, and research partners.
• Strong portfolio reflecting a high bar of visual craft and interaction design, experience designing across platforms (web, mobile, etc.), proficiency in design tools, and experience using data (behavioral analytics, experimentation, and qualitative insights) to shape design strategy, measure outcomes, and iterate on shipped experiences.

Qualifications

• Experience designing complex experiences in large or matrixed organizations, ideally in membership, identity, account systems, or customer lifecycle domains (e.g., onboarding, authentication, profile management, personalization).
• Track record of contributing to and extending design systems, championing accessibility standards, and delivering polished interaction design that scales across platforms and brands.
• Experience facilitating workshops, design sprints, or collaborative working sessions, and providing mentorship or guidance to other designers.
• Familiarity with AI-driven systems, tools, or workflows in the design process, and the ability to apply AI/ML-enabled approaches to improve product experiences.

Skills

• Strong competency across multiple design disciplines.
• Ability to apply methods to frame problems and synthesize insights.
• Proven ability to produce work that meets a high bar for usability and craft.
• Effective collaboration in cross-functional teams.
• Systems-thinking approach.
• Proficiency in design tools, with strength in prototyping and shipping high-quality experiences.
• Experience working in cross-functional teams.

Benefits

Expedia Group offers a comprehensive benefits package, including a full benefits package, exciting travel perks, generous time-off, parental leave, a flexible work model, and career development resources. We also provide a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.

Pay

The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience.

Schedule

This role is based in Seattle, with other Expedia Group locations up for discussion.