Senior Product Designer

The Role

You'll own design at QBench. As the senior design voice on a small, high-leverage product team (partnering closely with our Senior PM and product designer, and embedded across engineering, sales, and customer success), you'll own design for major product areas end to end, from discovery and research through polished, implementation-ready UI.

This is a craft-forward role, and Figma mastery is the foundation. You're a true Figma power user who sets, documents, and holds the line on the craft and design-system standard, and raises it over time. You'll be the person the team looks to for what "great" looks like, and the one accountable for getting the work there.

What You'll Own

• Product Discovery & Research
• Plan and run continuous qualitative research to deeply understand user needs, workflows, constraints, and unmet opportunities
• Translate raw findings into clear problem statements, opportunity areas, and design principles
• Build and socialize research artifacts (personas, journey maps, workflow diagrams) and contribute to a reusable, searchable research repository
• Ensure insights actively inform product and design decisions across the team
• End-to-End Feature Design & Delivery
• Own the design of features from early concept through final UI and implementation readiness
• Produce wireframes, interactive prototypes, and high-fidelity Figma designs that clearly communicate behavior and intent
• Partner with Product and Engineering on scope, feasibility, and trade-offs
• Keep designs implementation-ready, scalable, and aligned to system patterns
• Usability, Accessibility & Iteration
• Plan and run usability testing to validate designs before and after release
• Identify usability and accessibility gaps; champion best UI/UX for the end user
• Iterate on shipped features based on research, analytics, and qualitative feedback
• AI-Augmented Design
• Use AI tools (Claude, Figma Make) to accelerate exploration, ideation, content, and synthesis
• Generate first-pass wireframes, variations, and microcopy, then refine with human craft
• Apply AI to synthesize research and surface patterns; share reusable AI workflows with the team
• Transform research → design delivery by building working code prototypes with Claude Code, then moving smoothly between those prototypes and high-fidelity Figma designs.
• Design System, Craft & Standards (own outcomes)
• Evolve the QBench design system (components, patterns, tokens, usage guidelines), keeping craft and consistency high
• Set, document, and maintain the team's Figma and design-system standards, and raise the bar over time, holding the work (yours and the team's) to it
• Reduce visual drift and one-off patterns; partner with Engineering on feasible, reusable components
• Own the outcomes here and delegate execution to our design contractor where it makes sense

Who You Are

• The owner of design quality. You take personal accountability for how the product looks, feels, and holds together, and you raise the standard rather than just meeting it.
• Senior craft + systems thinker. You set a high visual and interaction bar, and you see a product as a system, spotting friction and designing scalable patterns, not one-offs.
• A Figma power user. Figma is a fluent working tool, not a hurdle. You uphold and raise the standard for the team, and your files set the example others follow.
• Research-led and customer-obsessed. Great design decisions start with understanding the person on the other end. You run interviews, synthesize messy qualitative data, and turn it into clear direction.
• You use AI today, and you want to push it further. AI is already a core part of how you design and research, and you're opinionated about what actually works. The landscape shifts constantly, and you're always learning and putting new capabilities to work.
• A force multiplier. You make the team better: clear async communication, generous context-sharing, and the judgment to know when to align vs. decide.
• Autonomous and high-agency. You don't wait for permission to improve things; you spot the opportunity and move.