SENIOR PROCESSOR OF MEDICAID PAY-IN PAYMENTS

About the role

The Department of Social Services (DSS) comprises the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA fights poverty and income inequality by providing essential benefits such as Food Assistance and Emergency Rental Assistance. DHS prevents and addresses homelessness through innovative strategies to help families and individuals exit shelter and achieve self‑sufficiency. The Division of Accounts Receivable and Billing (DARB) is mandated by State and local law to work with HRA management, City, State and Federal officials, collecting and accounting for over $140 million annually in public assistance refunds and recoveries, including Social Security Administration lump‑sum checks for SSI/SSP clients and Medicaid Spend Down program payments. DARB manages thirty‑one employees across four units: Treasury Unit/Cashier’s Central Processing & Special Processing Units, Data Entry Unit, Reporting and Reconciliation Unit, and Administration Unit. The Cashiers’ Unit processes over 4,000 payments per month, with over 700 being time‑sensitive and triggering Medicaid coverage. The Office of Fiscal Operations is recruiting for one (1) Clerical Associate IV to function as the Senior Processor of Medicaid Pay‑In payments within the Cashiers Unit.

Responsibilities

• Manage and provide coverage for the Cashier’s window where customers make payments in person for their Medicaid Surplus.
• Oversee the processing of credit card transactions processed using POS devices on the CardConnect platform.
• Reviews input documents and batches prepared using the Finance Office Check Imaging System, (FOCIS) for data entry into the Division of Accounts Receivable and Billing Accounting system.