Senior Process Associate

About the role

This role focuses on understanding KYC requirements for individual customers during documentation processes, conducting RFIs, and performing internal and external research to build customer profiles and fulfill EDD checks.

Responsibilities

• Understand and interpret customer conversations to assess and translate responses into actionable insights for risk-based approaches.
• Conduct periodic reviews, client onboarding, and trigger reviews to ensure KYC requirements are met.
• Research and gather specific information and documentation necessary for building customer profiles and fulfilling EDD checks.
• Ensure key stakeholders are informed about the progress and any bottlenecks in the EDD process.
• Identify and recommend process and policy improvements to enhance efficiency and accuracy.

Requirements

• Minimum 3-6 years of experience in EDD roles for Financial Services/Fin-Tech sectors.
• Knowledge of CDD/EDD checks, BSA/AML laws, and guidelines, including specific information/documentation required for EDD checks.
• Strong interpersonal, analytical, and communication skills, particularly in English.
• Experience with Google Sheets, Docs, Excel, and Word.
• Flexible and adaptable to a high-growth, fast-paced organizational environment.
• Highly organized with a keen attention to detail.

Qualifications

• Minimum 3-6 years of experience in EDD roles for Financial Services/Fin-Tech sectors.
• Knowledge of CDD/EDD checks, BSA/AML laws, and guidelines, including specific information/documentation required for EDD checks.
• Experience conducting investigations using internal and open sources to remediate EDD data points.
• Strong interpersonal, analytical, and communication skills, particularly in English.
• Experience with Google Sheets, Docs, Excel, and Word.
• Flexible and adaptable to a high-growth, fast-paced organizational environment.
• Highly organized with a keen attention to detail.

Skills

• Ability to understand and interpret customer conversations.
• Ability to conduct investigations using internal and open sources.
• Ability to perform detailed investigations using contractors and open sources.
• Ability to research, analyze, and recommend solutions to close open items and discrepancies.
• Knowledge of Global AML-KYC policies.
• Experience with cryptocurrency products and digital currency industries.
• Experience working on CDD, EDD, transaction monitoring, sanctions processes for US banks or financial institutions.

Benefits

Guidehouse offers a comprehensive, total rewards package including competitive compensation and a flexible benefits package that reflects our commitment to diversity and inclusion.

Pay

Competitive compensation based on experience and qualifications.

Schedule

Flexible schedule to accommodate the evolving needs of a high-growth and fast-paced organization.