Senior Process Analyst

About the role

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

Responsibilities

• Analyze complex business problems and key performance measures, understand drivers of performance, and help develop solutions.
• Work with peers, management, and partners across the business to drive change.
• Lead and support large, complex initiatives aimed at solving business challenges and improving operational performance.
• Partner with business leaders and cross‑functional teams to implement solutions and drive measurable results.
• Analyze sales, underwriting, claims, and other business data to identify trends, root causes, and opportunities for improvement to solve mid‑ to high‑level business problems.
• Monitor key performance indicators and evaluate the effectiveness of process improvements and business initiatives.
• Create clear, actionable recommendations and present findings to stakeholders at various levels of the organization.
• Translate complex data and technical concepts into meaningful business insights.

Requirements

• 2+ years of GEICO experience working in cross‑functional teams with a focus on sales, service, and underwriting processes.
• Experience analyzing large data sets and providing recommendations for improvements to complex business problems.

Skills

• Proficient in Microsoft Excel, Word and PowerPoint.
• Intellectual curiosity to learn and ability to ask insightful questions.
• Effective time management, attention to detail, communication, and organizational skills.
• Ability to learn and apply large amounts of technical and procedural information.

Pay

Annual Salary $73,800.00 - $141,450.00. The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary offered to the selected candidate, including the scope and responsibilities of the role, the candidate’s work experience, education and training, work location, and market and business considerations.

Benefits

• Great Company: Protecting customers through life’s twists and turns with innovation and integrity.
• Great Careers: Personalized development programs, mentorship, and certification assistance.
• Great Culture: Inclusive and collaborative culture rooted in shared success.
• Great Rewards: Competitive pay, benefits, and flexibility to support your well‑being and future.